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Rodenhiser Testimonials
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Rodenhiser Testimonials

Rodenhiser Testimonials

If you are considering Rodenhiser for your residential plumbing, heating, air conditioning or electrical, hear what our other customers have to say about the standard of service they received:


Overall Rating Rodenhiser

Rodenhiser
5 Star Rating
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I really enjoyed the work done by Nick Pender, Darin Crone, Dave Cassidy and the helpers that came with them, also Abner Freitas for his diagnostic work and Dan Piscitelli for his explanations and discussions about the system.

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Fantastic job. Very thorough, very courteous and professional. Well done!

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I would like to praise Dan Piscitelli, Nick Pender,Darin Crone, Dave Cassidy, Abner Freitas and their helpers for a job well done. They were dedicated knowledgeable and efficient.

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Very professional and friendly

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Friendly Helpful organized service technicians did a wonderful in a timely fashion everything was left clean and in working order they explained everything they did and showed photos ! oh by the way these gentlemen have great manners highly recommended !

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All Rodenhiser professionals whom I have met are knowledgeable, cooperative, thoughtful, responsive, and willing to go the extra mile to do a thorough job and get it right.

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Professional and friendly. Exceptional service!

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We use Rodenhiser for all of our home needs. Our technicians were polite and professional. They did a wonderful job Cleaning HVAC and all duct systems. Super helpful and great to work with!

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These guys were incredibly professional, beyond knowledgable and great communicators throughout the process. We trusted them enough to even leave them all day at our house (we did not have to take time off of work). They let us know how things were going, who was coming next and when and when they were finished, The were so courteous and kind and even sweet to our little boys. I can't say enough about how we feel about their level of professionalism.

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top notch professional service done in a timely manner.

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All of the techs, sales, and admin staff at Rodenhiser are the most polite and personable folks I have ever done business with. Their work is always clean and top notch, and they always manage to handle my emergencies efficiently and quickly. I simply cannot recommend them highly enough! Thank you Rodenhiser, for continuing to be the best at what you do and so much more.

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Gray was professional and worked well at diagnosing and solving the issue with my oil heating unit.

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Outstanding service, professional, courteous, reliable and highly competent. Rodenhiser will be my Company for all my Home Services needs.

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The whole team was professional, courteous, knowledgeable and efficient.

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Great installation! Prompt service, great explanations on the work to be done and the completed job. Excellent work!

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Very professional, explained every step through the process. left the areas clean. Great communication.

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Christopher Heafey and Bobby Picard service our clogged prep kitchen sink. Chris clearly explained the cause, the proposed solution, estimated time to completed the job and cost. The work was performed in a skillful, courteous and professional manner. In addition, Chris provided suggestions for preventive maintenance going forward. Top notch service! We recently undertook a major upgrade of our HVAC System. New Bryant split system heat pumps, Viesmann boiler, indirect water heater and wireless thermostats. The Rodenhiser team was outstanding from the sales process through installation and troubleshooting along the way. Special thanks to Casey and Brendan for the excellent duct cleaning work. Mo Hughes and Greg Powers were the leads on the cooling and heating phases respectively. Outstanding workmanship and communication throughout the process. The Customer Service team was fabulous. We look forward to continued interaction with them as we signed up for the Service Partner Program for Plumbing and Electrical. We highly recommend Rodenhiser Home Services. Thank you!

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This was a great day Gary and Slava fixed our heating system. It is a complex system radiant and baseboard forced hot water. We are so happy they were great!

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Wow I am so happy with the service. We have a complicated heating system. With radiant and baseboard forced hot water not everyone can fix that. Gary and Slava from Rodenhiser are the only persons I will trust with our system in future

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Rick and Billy worked at my house for two days to install a brand new propane fired boiler to replace my old oil furnace. Unbelievable upgrade, this thing is awesome. Heating tech has become very specialized, and Rick is up on it. These guys are a great team, highly recommended. Got lots of info just hanging around watching and talking. Obvious that they love their jobs and take great care to do it right. Thanks guys.

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Rodenhiser is the cream of the crop when it comes to HVAC and plumbing! Our most recent visit was an issue with our AC unit. From Kristen in the office to Gary the technician, we received the best service we could have asked for. Gary was polite, thorough and clean. I would DEFINITELY recommend him to anyone!!!

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Greg and Kevin did excellent work communicating clearly with me throughout the process. We are pleased that we went with Rodenhiser.

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Everyone that I came in contact with on the recent work done at my house to remove old oil furnace/tank and install new propane furnace and hot water heater was a pleasure to deal with!

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Everyone that I came in contact with replacing my propane water heater and converting from an oil burning forced hot air furnace to a propane furnace was excellent! Everyone was right on top of things and very responsive to varioius communications. Techs showed up on time and did a great job. Explaining how things were going to work and answering all my questions. Even handling all the paperwork including rebates! Would definitely recommend to anyone looking to get work done by this organization. The apprentice that showed up on the 1st day to work on the water heater and new propane gas line said he just started working for Rodenhiser on 1/2. You guys will want to keep him!

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This is my second time using this company, and again I am impressed with their service. On time , knowledgeable, and efficient. Gary M. explained about my furnace and use of filters. I am running fine and a lot quieter after service. Thank you Gary.

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The team that installed my new heating and cooling system (along with air duct cleaning and sealing) was very knowledgeable, prompt, courteous, and professional. Nick P, Nick V, Casey, and Slava were all able to answer all of our questions, showed up on time each day, explained the process, and overall did an outstanding job! I would give them each my highest recommendation!

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Slava was very knowledgeable, prompt, courteous, and professional. He was able to answer all of our questions, showed up on time each day, explained the process, and overall did an outstanding job! I would give him my highest recommendation!

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I Already gave a lengthy review that I was thanked for.

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I can't say enough for your employees. All of them are very professional. They know their jobs and are eager to impart their knowledge. They work well together as a team. The team that came to my house was led by Chris R. In addition his team consisted of Kevin C, Cam Hogan, and Patrick Humphrey. I will definitely refer Rodenhiser to friends and neighbors. One more thing. It's evident that these men are proud of their company and their jobs and rightfully so.

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Chris and Tyler were not only professional but very personable as well. Attention to detail, meticulous and cleaned up everything. Made sure I was 100% comfortable using the new system before they left. They are a true asset to the rodenhiser team.

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I set up an appointment to have a technician come to my house to look at my furnace. The heat had suddenly stopped working and I could not figure out why. Ryan T. came on time and was excellent to work with. He was very thorough exhausting all possibilities as to why the heat had stopped working. He replaced one part and ordered another he did not have on his truck. He even drove back to headquarters (about 60 min round trip) to pick up several space heaters we could use in the event our furnace stopped working again, as we were about to get hit with a snow storm and zero degree temps in the coming days. I can't say enough good things about his service and professionalism.

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Gary was very professional, he showed up on time, diagnosed the issue quickly and stayed until the system was back up and running and cleaned up the work site. Highly recommend Gary for any job.

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Once again Gary's service to our household was outstanding. His skill and explainations we're very helpful and conveyed in a courteous manner.

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I want to commend Patrick for his persistence in solving our heating system issue. After Rodenhiser did some major HVAC system work, we heard what sounded like water in the pipes each time the heat started. Two other technicians came out and let air out of the system, but the problem remained. Patrick initially came to do the annual system maintenance and heard the noise in the system. He then scheduled a follow on visit with Tom S, QC Control Specialist. Together they were able to resolve the problem.

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Brian Meeks, came to our home for ani heat call. He quickly determined to problem and repaired immediately. He was very knowledgeable and courteous at all times. He is an excellent representative for Rodenhiser. Overall we give him a 100% review. Brian thank you... Grammy is very comfortable now!

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Exceptional, professional service - from sales, to scheduling, installation, and service.

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Just had our heating/cooling system replaced by Rodenhiser. From sales through installation, the entire team was first rate.

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Annual maintenance for electrical. Jon C. was friendly, courteous and knowledgeable. Very helpful, identifying the source of a minor, but nagging issue. Great service; great tech. Very satisfied Rodenhiser customer.

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Staff is very professional and provide excellent service and installation. We are so glad we went with Rodenhiser. Strongly recommend them for installation and service

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Quick and great

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Rodenhiser installed a new furnace and duct work at our home last week. John P and his crew were extraordinary. They were on time, explained their installation work, and even fixed a broken hinge on a door that they noticed as they were working! I was extremely impressed by their professionalism and knowledge. Terrific installation team who paid attention to every detail!!! Well done Rodenhiser!

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Rodenheiser has always been professional, thorough, and a pleasure to work with. We installed a new furnance with the MassSave program and Rodenheiser walked us thru the entire process. Always our go-to company for HVAC. Thank you to our install tech Shawn D for a great job!

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Jim P. did an incredible job for us yesterday. The appointment was for some repair work and quotes for future jobs, including a remodeling job. But Jim went well beyond what we were expecting. He did all the repairs including valve rebuilds, a faucet replacement, and still had time to do a whole-house water filter system installation. The quality of the workmanship and Jim's professional demeanor were superb. We're looking forward to receiving the remodeling quote!

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Had Rodenhiser come in and install a new ductless heating system today. It was so painless and pleasant, I got exactly what I asked for, the estimate was right on, the technicians (Greg and Billy) were fabulous, so nice, so fast, and clean, I think they left the place cleaner than when they came, they showed up on time, explained the process and kept me up to date with what was going on. I've dealt with Rodenhiser in repairing my old radiant heat system and boiler, gotten great advice on what to do when it finally died, and last year when we were without heat (I am the caretaker for my 87 year old mother) they were the only ones who came out quickly and got things done in record fashion. Everyone I've dealt with there has been pleasant and very helpful.

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Slava was friendly, personable, respectful and hard-working. He showed me the issues going on with our air ducts and explained how he would work to fix and clean them thoroughly. I recommend him highly!

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Casey and Slavs were very professional. They were very courteous and worked around my 6 month old’s nap schedule. This was so helpful. They were very neat and clean and overall exceeded my expectations

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Our cat got stuck in the intake duct of our heating system. We called Rodenhiser and the office was kind and sympathetic to our problem and said they could have somebody at our house in a couple hours. Alex arrived before the two hours was up and set on trying to get our cat free. After an 1.5 hours of removing end caps and trying to cut away the sheet metal of the ducts we rescued our cat and then Alex put everything back together just like it was when he got here. If I could give ten stars I would. I was so happy with the service and I really appreciated the kind and caring attitudes of both the people I dealt with. I will definitely be using Rodenhiser in the future.

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Donquor is a model employee and ere is why I think he is: 7:29 AM Very professional. Polite, knowledgeable, thorough, is a forward thinker, provides instructions in a simple and complete way, lets me know when he has to do something like lower the heat, is pleasant and very personable, he is an asset to your company and I consider him a keeper. He makes your company look good.

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My furnace quit on a very cold day. Gary M. came promptly, diagnosed the problem, drove to Woburn to get the part, and installed the relay. Then I had heat again. Especially important so my pipes did not freeze. He was efficient, nice, and very helpful explaining to me what had happened. Now that I am a widow, it's important to understand the mechanical equipment in my house. Many thanks!!!! --Lynne S.

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Pat and Kevin installed a new heating system at our house. They were punctual, courteous and cleaned the work area when they were done. They were willing to answer my questions and seemed to be technically proficient.

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Ryan was on time, professional, patient with our issue and determined to satisfy our heating needs. Would highly recommend!

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They were amazing. Very punctual and professional. Highly recommend.

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Patrick and the Rodenhiser team are efficient, knowledgeable, and very fair in their pricing. Highly recommended.

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Everyone we met throughout was very professional and friendly. We also appreciate that the crew stayed late on a Friday evening to complete the job.

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Great job done by Chris and TJ . They showed up on time and worked constantly to get multiple jobs completed in a few hours instead of the day and a half that was originally stated. They were friendly, courteous and professional throughout. They took the time to explain what they had installed and even did an awesome job of cleaning up and removing the debris left over from their work. Would highly recommend Chris and TJ and Rodenhiser for future home services projects.

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Team was very professional and stayed late on a Friday evening to finish up an emergency installation. Peter G., Nick P., Cam H., and Ed F. were very patient explaining how the system worked and clearly answered all my questions. Great service.

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Team was very professional and stayed late on a Friday evening to finish up an emergency installation. Peter G., Nick P., Cam H., and Ed F. were very patient explaining how the system worked and clearly answered all my questions. Great service.

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Team was very professional and stayed late on a Friday evening to finish up an emergency installation. Peter G., Nick P., Cam H., and Ed F. were very patient explaining how the system worked and clearly answered all my questions. Great service.

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I had a great experience with Rodenhiser. Their technicians (Nate Fontaine and Tom P) did an outstanding job answering my questions and fixing my problem. There were multiple issues that had to be fixed and i had no heat so it was imperative to get it done ASAP. The company has many technicians so they are more readily available. I would recommend this company for the plumbing and heating work they did for me, Especially Nate. I was up in Maine and my parents were at my house with no heat and Nate conversed with me over the phone to get the job done.

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Ryan Touchette did an excellent job performing maintenance on our heating system today. He was punctual, knowledgeable and importantly went out of his way to explain all of the work he was performing. I would strongly recommend him in the future to anyone looking for an expert HVAC maintenance

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We contracted with Rodenhiser through a recommendation from a friend, and are very glad we did. The whole process was well managed and organized. We had quite a lot of work done. New compressor, air handler, air purifier, some new ductwork, new vents, replace flex tubes. The technicians who came out were experienced and knew what they were doing. They were very polite and respectful of keeping our house clean. They answered all our questions and some followup. We are very satisfied with the work Rodenhiser did for us, and they stand by their work. Thanks to Slava M, Rick P and the other folks whose names escape me at the moment.

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Nate provided fast, thorough service.

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Richard F****** came to my house to do a couple of adjustments regarding my new furnace and thermostat. He was definitely knowledgeable and very pleasant. He was also patient with my questions. I would highly recommend him to anyone.

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Debbie was incredibly polite and helpful last week when I was in desperate need of a plumber. She listened to me and understood the situation very well. She quickly got me on the schedule and explained in detail what I could expect during my visit with the technician. I was also very happy to learn about the maintenance plans your company has and have signed up for all of them. I am very pleased with the customer service I received and will recommend you to all my family and friends. Happy New Year!

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Peter G., Brian H. and John P. installed my new heating/ac system last week. I was told it would take three days to complete but they got it done in two days which was fantastic! They were all very courteous and polite and really a pleasure to work with. They only issue I had was with the grease stains on my new carpet which came from the hinges of the bifold doors they had to remove to get access to the attic. I'm hopeful they will come out but at least I am warm while attempting to make the marks disappear

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I have already recommended Rodenhiser HVAC & Plumbing to my neighbor. The best compliment I can give to your team.

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Finally found someone, will only be using Rodenhiser from now on.

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Rodenhiser's crew did an excellent job when replacing our 3 furnaces with 3 new ones and adding 3 heat pump units for air conditioning and backup heat. Pat, Kevin and Cam finished the work in a timely manner and were knowledgeable, courteous and always helpful when we had questions about the new equipment. The company is fortunate to have this team working for them. We were extremely happy with Rodenhiser and will be using their services in the future when the need arises.

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He went above and beyond to solve the problem I was having. Very friendly very accommodating.

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Great work by Rodenhiser! So happy to have a heating system expertly installed, especially after struggling with endless repairs when another company installed the last boiler.

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Nate F. & Tom P. arrived on time and ready to go. It was a full six hours of repair and service. They never took their feet off the gas pedal. These professionals came up with an on the job solution that has my heating system running as efficiently as it did when it came out of the box (17 years ago), truly amazing. I would have them back anytime to work on my systems. That is the highest compliment you can give when repairs are needed. Thanks for doing a great job!

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Patrick showed up on time, was respectful by handing me his business card and putting on booties to protect the floors as he walked around. Told us our options and how to save money with a service plan and reviewed the benefits. I continue to be impressed by Rodenhiser and their consistent professionalism and best value.

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Great service

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very well run company. The employees who completed our were very knowledgeable and professional. They answered all our questions and reacted accordingly to satisfy all our concerns. They were neat and left our basement in good order. thank you

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Moe and Michael were the best. Hard working, pleasant, professional, creative, and their work was empeckable. Would highly recommend Rodenhiser to all my friends... great job.

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I would just like to say that Rodenhiser was great to work with. The installation of central air in our Cape was very challenging, and the two guys (Moe and Michael) who did the installation were up to that challenge. They were great, very professional and always kept us involved with the installation, making sure all vents were placed where we wanted them... Again we cant say enough about how great Moe and Michael were... very pleased.

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They are without a doubt a very well run conpany

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They are without a doubt a very well run conpany

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Brian and Tyler were very professional, friendly and courteous. Explained everything they had done thoroughly and gave detailed instructions on the new system. They worked very hard nonstop all day . Highly recommend.

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We had our duct work cleaned today by Slava and Casey. Great job & excellent communicators!

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Awesome

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Arrived on time, corrected the problem, cleaned up afterward.

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Moe and Mike are awesome!!! Thought I did notice an air leak in my attic yesterday evening where they installed a new air handler...the tape has come loose.

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Thank you to Kerry, Mike P and Gabe Y {among others on other job} for a job well done. Appreciate the communication and explanations. Will use again.

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Great service and communications!

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Awesome professional! Was able to diagnose and fix the problem with my new boiler.

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Gary was great, he spent the time showing me where the issues were and what he was fixing. His work was through and done much quicker than I thought it would be. I would highly recommend Gary and Rodenhiser for all of your HVAC needs.

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Gary Michaud came to my house, instantly diagnosed the problem with my radiator and fixed it quickly and efficiently. He was friendly and very helpfull.Thank you

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Exceptionally helpful and would definitely schedule with again!

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Our aging central A/C system was in need of replacement and we were also looking to solve for some HVAC issues we had been having. The process with Rodenhiser was excellent. We installed new air handlers and combo heatpump/ac units Communications and timeliness of all interactions was terrific. They are a highly coordinated team that puts the customer at the center of their ecosystem. Everyone contacting me from Rodenhiser knew what was going on. Starting with the Rick Picard in sales. First of all, I could tell he was very experienced in the HVAC industry, and based on his excitement of the different types of technology, I could tell he had a thorough understanding of the task at hand, our asks, and the current technologies available. He made SUPER clear what options we had in a 'good-better-best' format. Furthermore, they take care of all the mfg rebate and MassSave loans and rebates which is a value add in itself. Finally, he was please to answer my many detailed questions. Install Day, Moe H and Micheal C arrive. Very friendly and walked us through what the plan would be for the week. They got to work right away, dismantling was easy, and I could tell by the install they took pride in their work. Wiring, insulation, tubes, pipes, etc. were all very neatly installed and they were more than happy to answer more of my numerous questions. Update at the end of every day of what was accomplished and the plan for the next day. They cleaned up, and didn't leave any marks or dings in our main living areas for the work they had to do there. They were true professionals that understood the homeowners concerns. They were also proud to work for Rodenhiser and spoke highly of their employer, and based on their tenure, could tell they were being honest. This of course speaks to the organization overall. So, no hesitation in recommending Rodenhiser for your HVAC needs. They are clearly well organized and have the technical know how to get the job done.

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Mark M. was fantastic - provided excellent service and explained everything thoroughly, including pricing for the services he was about to conduct.

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Was able to schedule service immediately and technician was on time and did a great job.

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Slava and Casey did a fantastic job cleaning our ducts.

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Our toilet all of the sudden stopped refilling at a fast rate. I tried plunging and snaking it, thinking that a clog was causing the issue. Mark M. arrived within the window that I was told, and was very friendly from the moment I opened the door to let him in. He listened as I explained the issue (while my 55lbs German Shepherd/Cattle Dog mix ran circles around him), and after examining the toilet, Mark explained to me very clearly that the issue were the parts in the toilet. He then let me know roughly how much it would cost to fix, and then fixed the problem in 10 minutes. Rodenhiser's payment system (combination of iPad and iPhone for payment and signatures) is user friendly and my plumbing issue was fixed within 20 minutes, for a reasonable price! Can't thank Mark enough for his outstanding service.

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The technician Gary Michaud was on time. He was very thorough on diagnosing and repairing my oil burner heating system. He a very courteous and explained everything he did and answered all my questions and concerns. Seemed very happy working for this company and gave great praise to the owners and how it was operated. I had a great experience with this service and being this usually can be a pricey repair..it was reasonable. Thanks for your speedy response.

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Professional and knowledgable. We are repeat customers and will absolutely continue to use them based on our most recent experience.

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Professional and knowledgable. We are repeat customers and will absolutely continue to use them based on our most recent experience.

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Thanks for sending Nate F! I had the right tech for the job within 48 hours. Look forward to working with Nate to finalize what heating system needs. Learned more about my system in 1 hour talking to Nate than from any other tech previously servicing my system.

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Nate was incredibly helpful and knowledgable. I would recommend him to anyone! Kim

See Latest 1000 Reviews

“What a great group of people to work with. Prompt, courteous, and knowledgeable. It’s always been a positive experience.”
- Mrs L Herman

“Rodenhiser quickly surveyed our needs and gave us a better time line for completion than we could have imagined. They met their commitments completely. And, they did it with respect and sensitivity to the Church and our weekly activities. Rodenhiser professionalism and expertise were complimented by reliable and very courteous installers. We could not have been more pleased, and would heartily recommend the company for others.”
- First Congregational Church of Sharon

For existing customers we are always appreciative to receive your feedback. A customer survey can be completed online here: http://survey.rodenhiser.com (Please enter code 786 on that page to begin).

Trusted For 90 Years

Rodenhiser has been serving Metrowest MA since 1928, with generations of delighted customers. You know when you choose Rodenhiser for your plumbing, heating, cooling and electrical needs you can depend on years of expertise, friendly technicians, and a level of customer care you'll appreciate. "Nice People...Great Service!"®
Call 1-800-462-9710

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Read From Over 4000 Happy Customers

  • Both Alex and Patrick were knowledgeable, courteous, and professional. They made a change that might have solved the recent problem and have structured a more complete solution. We agreed to this...5 Stars rated.

    Mike was thorough, thoughtful and considerate. Covered their shoes before entering, surveyed my issue and provided an explanation of the services and costs. Great Job!5 Stars rated.

  • Alex did a great job providing an explanation of the services provided and went out of his way to offer assistance/advice on other issues outside of our scheduled maintenance visit.5 Stars rated.

    Brian did an excellent job inspecting our 18-year old boiler and replacing some of the accessory hardware that needed it, he also adjusted the outgoing hot water settings for our radiators and...5 Stars rated.

  • Rodenhiser is my one stop shop!!! They take care of my HVAC, electrical, and plumbing issues & are always helpful addressing any questions I may have about the systems in my house! Everyone...5 Stars rated.

    Chris G. and Nick V. showed up bright and early at 8am to fix my water heater issue. They were on time, polite and were able to fix an issue that has been plaguing my house for a good year. They...5 Stars rated.

You Can Depend On Rodenhiser

When you are looking for plumbing, electrical, heating or air conditioning in the Route 495 / 128 area, you will be delighted that you called Massachusetts' trusted choice since 1928. With a total dedication to professional workmanship and excellent service, discover why families and businesses continue to trust Rodenhiser after generations of service:

CONVENIENT SERVICE

Convenient arrival windows for regular service appointments scheduled Monday through Saturday. 24 hour service is available for night and weekend emergencies.

SATISFACTION GUARANTEED

It's the ultimate service offer - from plumbing repairs to new heating and cooling system installations your satisfaction is guaranteed.

FIRM UP-FRONT PRICING

You will always know the price up-front without having to worry - it's peace of mind that you can make an informed decision in advance without having to worry how long it will take.

CLEAN, TIDY AND RESPECTFUL

You can be sure that your Rodenhiser technician will be polite, clean and tidy. Treating your home and family with respect is of the utmost importance to us.

LATEST TECHNOLOGY

You can be sure of expert repairs and installations from a company at the forefront of the latest technology, training and methods.

24 HOUR AND WEEKEND SERVICE

If you have an emergency, Rodenhiser is available to help you 24 hours a day, 7 days.