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Rodenhiser Testimonials
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Rodenhiser Testimonials

Rodenhiser Testimonials

If you are considering Rodenhiser for your residential plumbing, heating, air conditioning or electrical, hear what our other customers have to say about the standard of service they received:


Overall Rating Rodenhiser

Rodenhiser
5 Star Rating
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Nate F is FANTASIC in all areas. He rocks.

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Thank you for the help. Nathan was very helpful and explained everything well.

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Nate Fontaine/Service Technician was great. He was very knowledgeable. He was able to answer all of our questions in great detail. He gave us several different options which was exactly what we were looking for. He was very professional. Richard Smith

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Chris and Tyler did a great job. I am very pleased.

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The HVAC technician that serviced my A/C yesterday, Gary Michaud, when above and beyond to check the entire system and carefully explain what he was doing and why. The best A/C service I have ever had. I highly recommend Rodenhiser and Mr. Michaud.

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Alex is professional, thorough, and knowledgeable. He did a great job completing the annual service check of my A/C system.

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They did an amazing job at providing information on their website and Rick crushed it on the estimate. The install was well-organized, clean, and without surprises. We also had our ducts sealed and noticed the difference right away (worth every penny!). I wish every business worked this professionally and provided the amount of education that Rodenhiser does. I was blown away. UPDATE: Had Mark M. and Casey A. out for plumbing and Phil A. For electrical. These guys are thorough and know their stuff. It's been 6-months and a full winter with our new HVAC. It's amazing and working better than imagined. I trust these guys and they are worth the money because you know it will be done right! UPDATE: 1 year later, Brian M. came out for maintenance. He was very professional and thorough. The system is holding up great. I felt well taken care of.

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Phil Arsenault & Alexander Su installed two exhaust fans in my bathrooms last week. I was very impressed with the quality of their work and the quality of the products they installed. Phil took the time to really explain everything to me and made sure to ask my opinion on placement of the fans and switches. They both were very professional and cleaned up nicely when they were finished. I would definitely recommend this company if you are looking for high quality work! Phil also was very helpful in talking to my husband about a possible job opportunity with Rodenhiser. It seems like a great company all around. Thanks Phil & Alexander!

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Had a complete A/C replacement install: air handler, new condenser, etc. Greg and Cam started the job, and Mo and Mike finished it the next day. Two days in total. Completely competent crews. All took the time to explain the equipment, set up the programs and left my house and attic work area cleaner than when they started. Their prices were competitive; they weren't the cheapest but were the most thorough in my vetting and comparing. Would strongly recommend them to others.

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Had a complete A/C replacement install: air handler, new condenser, etc. Greg and Cam started the job, and Mo and Mike finished it the next day. Two days in total. Completely competent crews. All took the time to explain the equipment, set up the programs and left my house and attic work area cleaner than when they started. Their prices were competitive; they weren't the cheapest but were the most thorough in my vetting and comparing. Would strongly recommend them to others.

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Patrick was prompt, professional, and knowledgeable. He spent extra time answering all of my questions and provided additional information so I was well informed about my system and the service he performed.

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We had all of the duct work replaced, new furnace and new AC installed. It was a big project. Team was prompt, professional, and informative. Would highly recommend.

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Friendly , informative, polite and on time

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Rodenhiser sent Nathan to my business to get my AC fixed. Had it up and running in no time. Nice guy and very professional.

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Casey A. and Slava M. did an extensive plumbing review of our home and Jon K. did the same for our electrical systems. All were prompt, courteous, and very professional. I needed to have some electrical repairs done and Jon did excellent work. My only suggestion for improvement would be the electronic work statements that are emailed. They don't have any details on the work that was done, parts used, hours, etc. and also come out in jpeg instead of PDF format. Adding more details on the statements and PDF format would be appreciated. Thank you!

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Nate is a knowledgeable, professional and very pleasant technician. When our central A/C stopped working properly we called Rodenhiser on the recommendation of our good friends. Everyone we dealt with was excellent and the service was on time and efficient. Problem resolved at a fair price, options going forward discussed and all up and running quickly. If I need service again, I’ll definitely call Rodenhiser and Nate.

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Nate explained everything and was very professional.

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Through and professional

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Brilliant company! Everyone from the person who answers the phone to the management and the technical experts are really remarkable. They are skilled, professional, smart, and very nice to deal with. This is the best company we deal with out of all our service providers!

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As far as the AC side of the company goes, had a great experience. Was on time and punctual, explained what he was doing, and was quick about it.

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Nate did great work! Informative polite and efficient

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Will R did a great job servicing our central air conditioning system. He made sure that all the components were operating at their peak efficiency. He demonstrated a professionalism that continues to make Rodenhiser such an excellent company.

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Nate did a thorough check of the system and explained things well.

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Everybody was great but I especially appreciate Nick keeping me informed throughout the installation process! I especially like that all involved were your employees so no having to wait for a subcontracted people to be available. Everything was well coordinated across the board. Thanks!!

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Nathan went out of his way, drove to two separate warehouses (30 miles from our home) to pick up the parts and get our air-conditioning back. With a 90+ degree spell, the fix was crucial for our family. Honestly surprised and thrilled that this level of service and care still exists. Thanks Nathan!

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excellent explanation of a complex subject ..very efficient and honest

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Great experience. Nick P and Mike did a wonderful job installing my new furnace/AC unit. Nick communicated through process exactly what was being done and what I could expect. He made sure that I knew my new system and was comfortable with how to operate it. From initiation to finish, the entire project was completed in 3 business days which was important to me as my AC died during a stifling heat wave. Couldn't be more pleased.

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Very knowledgeable and friendly Technician. Nate got my problem solved in one visit! 100% would recommend to anyone that needs a/c service on these hot days. Ask for Nate!

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Keith L was prompt and professional. He showed me the problem and how he would fix it. He also pointed out other plumbing related items that could become compromised later so that I could monitor them. I would definitely call Rodenhiser again for my plumbing needs.

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Very energetic and professional service tech. Took time to explain in detail the process involved in inspecting the units. Rodenhiser employees who we have had contact with are always courteous. Pleasure to do business with the company.

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I cannot say enough good things about Brian Heno and the entire team at Rodenhiser. It started with the first sales visit to discuss our needs and the discussion about alternate options to what we were considering. We took advantage of the Mass Save program which Rodenhiser also coordinated and made it a breeze. Installation was fantastic - the guys showed up, introduced themselves, put on the booties (a huge plus and shows attention to detail), explained everything that was going to happen and when, and then went straight to work. They worked 7-5 straight and didn't mind a nosey engineer watching them work and asking questions. When the propane tanks were delayed, Brian and his team didn't complain but rather just kept on working and bent over backward to arrange for everything to be completed ASAP. If you're thinking of having any heating, plumbing, air conditioning, etc services done at your home I STRONGLY RECOMMEND you call Rodenhiser --- you won't be disappointed. Oh...and they were very, very cost competitive with much lower offerings from other companies!

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Pete was first rate. He completed our new central A/C system install and the quality/workmanship was top-notch. I was a bit of a perfectionist during the install, and Pete was willing to completely re-do a return duct install because I wasn't 100% satisfied with the placement of the duct, no additional charge. I forgot to tell him that I wanted to keep the original condensate pump for another use, and when I brought it up after the old system had been hauled away he got me another pump no questions asked. All in all a very well managed and executed installation, we're very satisfied.

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My experience with Rodenhiser Plumbing in general and with Nate in particular was positive. It was same day service call. The rep called me about 30 min in advance, and Nate arrived punctually. He took care covering his shoes whenever entering my house, which I appreciate greatly and wish all contractors can follow. He was courteous and professional in diagnosing and servicing my aging AC unit which had an issue of overflowing condensation water. Nate took some stopgap measures and then gave me some options with ballpark estimations. I am pretty happy with his service.

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The team was excellent, very professional and always punctual. Chris Ready and Doug Ackerrman worked hard and answered questions willingly with smiles. They did a good job and even tidied up after everything was completed. We are very satisfied with their service and will not hesitate to recommend Rodenhiser to anyone who needs HVAC job done.

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Mark Montagna, Bobby, Rodenheiser plumbers, and Jonathan Cady, electrician at Rodenheiser, do excellent work and are very professional. I highly recommend these individuals and this company.

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Terrific young man helpful hope to see him again

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Gabe was efficient, very knowledgeable, and quite pleasant to work with!

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Very professional. Always right on time. Great people.

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Slava, Many thanks for arranging tech service for me during your vacation! I am so impressed! Such a commitment to great customer service is to be commended. You can be sure that I will continue to do business with Rodenhiser for years to come. Many thanks! Mengxia Yang

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Slava, Many thanks for arranging tech service for me during your vacation! I am so impressed! Such a commitment to great customer service is to be commended. You can be sure that I will continue to do business with Rodenhiser for years to come. Many thanks! Mengxia Yang

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My wife researched A/C contractors online and decided to contact Rodenhiser. Sales person (Rick) was extremely knowledgeable and helpful. We met with him on Wednesday, July 27, and because of an appointment cancellation, had the installation scheduled on the following Monday. 2 technicians arrived on time and began work immediately. 6 hours later, the 2 units were up and running.Our sales consultant, Rick, and our 2 installation technicians, Shawn D. and Tyler R., worked efficiently and professionally as a team without a break. This was one of the most pleasant contractor experiences we have had and we would recommend them highly. We plan to have Rodenhiser replace our 49-year-old furnace as soon as **** **** rebates have been processed. We would be very pleased to have the same technicians do the installation. 5 stars!!!

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Nate was knowledgeable, neat, honest and friendly. Highly recommend.

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great service. Thoughtful and thorough . . . and on time, too. Thanks!

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Knows his stuff. Polite and professional.

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Technician was great, on time and professional.

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On time, friendly and left the work site truly clean. The quality of the workmanship looks sound, very neat marine engineering in approach. Rodenhiser also identified the primary issue with our HVAC system, the return was 50% smaller than the supply. With this addressed the new system now blows like a hurricane rather than having asthma. The rooms cool in record time. Thank you for a great customer experience.

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James did a great job at fixing the issue and providing a quote. He's very professional and I would request him again in the future.

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Nate was friendly and polite, thorough and informative. He went over and above, trying to help us meet our heating and cooling needs. We were thrilled with our service today. Thanks Nate!

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Boiler acted up, called Rodenhiser to take a look. They were able to come later that afternoon. The boiler had not been maintained so it has problems. The tech, Nate Fontaine, took good time to really check the system out, and detailed issues we had, and then talked about issues we could have. Nate took his time explaining what each issue was and we felt confident he knew what he was talking about. Gave us good background on the type of boiler. Highly recommend the company and Nate.

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Nate was very helpful and explained everything in detail. Excellent service!

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Difficult diagnosis, but handled with professionalism and stayed “after hours” to finish the inspection and work up the recommendation.

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Nate did a great job. We had a complex problem and he spent as much time with us as needed until it could be fully diagnosed. He also spent time making sure that we understood the situation and explained it in a way that was easy to understand. He fully explained our options and gave practical advice.

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Slavs and Nick were very professional and caring details of the work. We are very grateful of having them! Thanks!

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Nate was very pleasant and knowledgeable. I’d give him 6 stars if I could. He took the time to make sure I thoroughly understand the problem and pricing details. I hope I don’t have another HVAC or plumbing issue but if I do I’d be glad to have him back. Dave

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Great company and great team! I am so impressed by the caring and great service provided by Slava and Nick. The team took care everything, showed us the pictures before and after the duct cleaning, arranged follow up service once noticing something strange with the AC. We really enjoy the service! This is the best decision we made to work with Rodenhiser! Mengxia Yang

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My 18 year old AC system needed to be replaced, so I contacted Rodenhiser because I felt they were most reliable contractor for the job. I have a breathing issue when it is hot and humid and need AC for that medical problem. Rodenhiser came to my rescue, removing the old unit and installed a new (green) system in my home in ONE day instead of the more usual two or more days. Even more impressive was the removal of the old condenser and blower in a tight access hatch to a very hot, humid and dusty attic. The crew arrived on time at 7:00 am and left at 5:00 pm with the new system running. They are indeed life savers! They are most polite and efficient and the crew leader Maurice knew I needed the system up and running before they left and he accomplished that. They didn't even stop the outside work during a light rain shower. In short, very high praise for efficiency, cleanliness and genuine friendliness. Special thanks to Maurice H., Cam H., Doug A. and the electrician Chris P.

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My 18 year old AC system needed to be replaced, so I contacted Rodenhiser because I felt they were most reliable contractor for the job. I have a breathing issue when it is hot and humid and need AC for that medical problem. Rodenhiser came to my rescue, removing the old unit and installed a new (green) system in my home in ONE day instead of the more usual two or more days. Even more impressive was the removal of the old condenser and blower in a tight access hatch to a very hot, humid and dusty attic. The crew arrived on time at 7:00 am and left at 5:00 pm with the new system running. They are indeed life savers! They are most polite and efficient and the crew leader Maurice knew I needed the system up and running before they left and he accomplished that. They didn't even stop the outside work during a light rain shower. In short, very high praise for efficiency, cleanliness and genuine friendliness. Special thanks to Maurice H., Cam H., Doug A. and the electrician Chris P.

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Nathan was extremely helpful. He helped install my ecobee3 and he did an excellent job explaining the system.

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Wonderful, support when stressed out about stuff I have no clue about! Thank you Rodeniser and Nathan!.

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Patrick came in this morning and from the start he was both professional and curtious. Not having a technical background, I was pleased to find that Patrick was a wealth of information. He took the time to explain everything at every step of the process and did so happily. I feel more than confident in his abilities and would highly, highly recommend Patrick on any service call. He is a credit to his profession.

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Good diagnosis of issues and recommendation of solutions.

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The servicemen were prompt, explained the situation and very considerate with my time and made sure my menagerie of pets were considered in the process. They took their time and really were great!

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They were both

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The best experience I have for a long time.

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Mike did a great job. He was very knowledgeable and very pleasant. I am delighted with his service and the servicde of Rodenhiser!

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Phil Arsenault was very help. He was polite and very informative. I highly recommend.

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Efficient and knowledgeable throughout the whole process. Only problems were contacting the office. On hold and never get a call back

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Jon Kosowski was the technician who came to my house to fix my smoke detector. He was very helpful and informative and solved my problem.

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We needed replacement of our central air units. Dan Piscitelli came out and gave us five different options at five different price points. He probably spent half the day at our house. The other company spent 10 minutes and gave us one option. Brian Heno came out and did the work over 2.5 days. He did an incredible job. Prompt, thorough, professional and friendly. All around fantastic service.

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The technician from Rodenheiser and nate showed up and did a stellar job today. When I arrived he had already been there on the job and volunteered to cut through the shrubbery to get access to the AC unit. Nate was informative, extremely helpful in helping us make a decision to replace the unit which is really the best choice. I think nate represents Rodenheiser extremely well and I look forward to him being our service technician anytime. Highly recommend this company

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Was very professional an inform me of option of what I need or should do in future very nice gentleman

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Christopher came to my home to perform an annual plumbing check. A water pipe along an exterior wall in the garage had burst this winter and I wanted to have it moved to an inside wall. Chris proposed a less expensive repair that would keep the pipe where it was. He changed out the copper pipe for plastic, and added a valve in the basement that will allow water to bleed out of the pipe when the water is shut off for the winter. He provided a clever solution to a recurring problem, at a very reasonable price. Thanks, Chris!

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Abner was excellent. He explained all of my options in detail. He was polite, courteous, neat. He did a great job.

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The Rodenhiser team was excellent and the team did a great job in the install. The only issue we had was with the electrician subcontractor. They were rude and had foul language. Your team was respectful and apologetic for the behavior of the electrician team. I am sure this is being handled, but this was the only issue with our experience.

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Positive Experience. The team that did the installation was very professional and efficient especially Chris R and Doug A. They were very punctual and worked continuously to complete the installation on time. I will definitely strongly recommend Rodenhiser to my friends.

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Moe Hughes and Devon, did our install of our new unit. They were terrific. Nicole Hughes and everyonw we spoke with at Rodenhiser, have been great. Their customer service is top notch.

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Phil performed an electrical survey/inspection. He was very thorough and thoroughly explained any findings.

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Mike C. was professional, informative and quick with helping us with our plumbing needs! This is the second time we've had Mike and Rodenhiser, and both times have been so painless and convenient. Mike showed up early on a Friday, and was quickly able to give us 3-4 options. He was also really flexible and patient as I assessed the options (normally my husband handles these home issues). We would highly recommend Mike and Rodenhiser, and plan to reach out when we get our central AC fixed!

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The technician explained the issue and gave me five options of fixing the issue depending on what was found. Including a ballpark estimate for full replacement

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I had a great experience with Nate. He walked me through what he was doing to investigate the cause of my A/C issue and explained the issue when he identified it. It was awesome to have the air back up and running in such a short time.

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Technician was excellent - walked me through the issue and option to fix

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Brian and Tyler are the best tech I have ever met. They show up at 7am on the dot, work hard all day in 90 degree heat in the acetic. The project progress much faster than I though, so I can have as little time as possible without AC. They brought cloth to cover the work area to keep the house clean. I would definitely recommend this two young man for anyone.

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5 Star - Moe H, Devon and the entire staff at Rodenhiser has been nothing short of amazing. The installed our new AC unit in, what I think was record time. Especially during the height of summer. Thank you Moe and all the staff in front and back office for all you do!

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Casey A and Brandon T arrived right on time. They came to apply Aeroseal to the ductwork. They were professional, clean, efficient, friendly. I appreciated the updates on what they were doing, and estimates on when they would reach the next step in the process. We reviewed the pre-seal leakage test (154 cfm) and then, throughout the application process, I was kept informed about how that number was dropping. 5 minutes into the application it dropped to 70 CFM, then 40 CFM, then a final 22CFM for an 85% reduction in duct leakage. I’m really pleased with how everything went. Thank you.

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Great experience. Had mini-split heat pump/AC system installed in our home. End to end the experience with Rodenhiser was painless. They take care of everything. Everyone from the sales team, installers/techs to the office support are professional and know what they are doing.

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Great experience. Had mini-split heat pump/AC system installed in our home. End to end the experience with Rodenhiser was painless. They take care of everything. Everyone from the sales team, installers/techs to the office support are professional and know what they are doing.

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We were really impressed with the work done by Phil A. and Andrew R. We made an emergency call to Rodenhiser because our breaker box was sizzling. Phil explained the situation thoroughly, and made temporary repairs. We ultimately decided to have him come back upgrade the electrical service, and replace the 40 year-old box, as well as installing a few new light fixtures and GFCI outlets. Phil and Andrew showed up promptly at 7:30am, working all the way until 6pm. They were efficient and courteous - leaving the box labelled, and the room tidy. We will be certain to call them again for our future electrical needs.

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Every technician from Rodenhiser that's walked thru our doors has been courteous, knowledgeable and been able to explain the problem and repair successfully. Thanks

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Nate was very thorough, explained what he was doing, the problems that existed and after fixing the problems the AC system is running beautifully. Nice young man and very easy to deal with. We've been very happy with Rodenhiser and wouldn't hesitate to recommend the company and Nathan. Thanks

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Nate and Cam were very good. Nate is very experienced and knowledgeable. Explained everything, very professional and polite and pleasant. I requested Nate from the initial visit as I believed he knew what he was doing and that is important to me. Cam was an excellent assistant. It all worked out well.

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Best of the best!! We swapped out our AC/Heat this week and the Rodenhiser crew were amazing to work with. One of the biggest improvements might be one of the smallest favors they did for us - which is when they moved our thermostat to a different wall. From start to finish we have nothing but 5 stars and would highly recommend to anyone.

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Came same day when my AC conked out. Figured out the issue, explained my options, and got the system going in one visit. Pleasant interaction as well.

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Friendly, fast, and efficient service. Highly recommend!

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Gary and Kyle came to my home to fix the coil on my air conditioner. They were very professional and very fast. Very courteous techs.

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Excellent staff and service. Installed a transfer switch for portable generator. Explained the entire process and answered questions fully. Cleaned up any mess made from install.

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Came on a hot stormy day. I do not have a plan with them, but they were able to come the day my AC conked out, figure out the issue, give me a realistic assessment of the condition of my system and my options. Elected a repair to get up and running, and to buy some time before deciding whether to replace - they had the necessary parts in the truck, got me up and running. The technicians were pleasant, considerate of the house, and informative.

See Latest 1000 Reviews

“What a great group of people to work with. Prompt, courteous, and knowledgeable. It’s always been a positive experience.”
- Mrs L Herman

“Rodenhiser quickly surveyed our needs and gave us a better time line for completion than we could have imagined. They met their commitments completely. And, they did it with respect and sensitivity to the Church and our weekly activities. Rodenhiser professionalism and expertise were complimented by reliable and very courteous installers. We could not have been more pleased, and would heartily recommend the company for others.”
- First Congregational Church of Sharon

For existing customers we are always appreciative to receive your feedback. A customer survey can be completed online here: http://survey.rodenhiser.com (Please enter code 786 on that page to begin).

Trusted For 90 Years

Rodenhiser has been serving Metrowest MA since 1928, with generations of delighted customers. You know when you choose Rodenhiser for your plumbing, heating, cooling and electrical needs you can depend on years of expertise, friendly technicians, and a level of customer care you'll appreciate. "Nice People...Great Service!"®
Call 1-800-462-9710

Need an Emergency Service? Call us at 1-800-462-9710 Call Today

You Can Depend On Rodenhiser

When you are looking for plumbing, electrical, heating or air conditioning in the Route 495 / 128 area, you will be delighted that you called Massachusetts' trusted choice since 1928. With a total dedication to professional workmanship and excellent service, discover why families and businesses continue to trust Rodenhiser after generations of service:

CONVENIENT SERVICE

Convenient arrival windows for regular service appointments scheduled Monday through Saturday. 24 hour service is available for night and weekend emergencies.

SATISFACTION GUARANTEED

It's the ultimate service offer - from plumbing repairs to new heating and cooling system installations your satisfaction is guaranteed.

FIRM UP-FRONT PRICING

You will always know the price up-front without having to worry - it's peace of mind that you can make an informed decision in advance without having to worry how long it will take.

CLEAN, TIDY AND RESPECTFUL

You can be sure that your Rodenhiser technician will be polite, clean and tidy. Treating your home and family with respect is of the utmost importance to us.

LATEST TECHNOLOGY

You can be sure of expert repairs and installations from a company at the forefront of the latest technology, training and methods.

24 HOUR AND WEEKEND SERVICE

If you have an emergency, Rodenhiser is available to help you 24 hours a day, 7 days.