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Rodenhiser Testimonials

Rodenhiser Testimonials

If you are considering Rodenhiser for your residential or commercial plumbing, heating or air conditioning, hear what our other customers have to say about the standard of service they received:


Overall Rating Rodenhiser

Rodenhiser
5 Star Rating
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Patrick and gabe did a great job

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Gabe and Patrick were so great friendly professional and did great work

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Very polite, knowledgable, and thorough. I am very satsfied.

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Very professional, wonderful, friendly, and highly technical. Great, would recommend always!

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Alex did a great and thorough job for our annual maintenance.

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Alex was extremely professional, explained everything well and was thorough. He turned up on time and did a great job. We were really impressed and would be more than happy to have him do more work for us in the future.

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I had a great experience with Matt. He was extremely helpful and explained the issues with our furnace. He was even really good with our nervous dog! I would highly recommend him.

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Fast, efficient, clean and very respectful. Would absolutely recommend!

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terrific, very knowledgable, hope you are the one who comes back each time.

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Very courteous, explained clearly issues with ac as well as options

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Great service

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Phil provided very professional advice before the service and gave me next step suggestions after finishing. It is wonderful experience with everyone from Rodenhiser. Thanks for your great support! Mengxia

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The guys came out and were professional, great communicators and got the the job done. Iappreciated everything they did.

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Wonderful service for plumbing and heating! Very responsive! Facetimed us at 8pm to make sure we had heat for the night! Everyone is helpful and friendly. We have been happy customers for 20 years!

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I have been a customer of Rodenhiser for years now. I rest easy knowing that my plumbing and HVAC system is taken care of by the best in the business! I recently found out that they added Electricians to their team and was lucky enough to have Phil A. Come and fix a few minor things for me. He was wonderful! Like everyone else on the Rodenhiser team, he was fast, efficient, friendly, and explained everything to me. I am extatic to have my electrical system in Phil’s and Rodenhisers hands! Thank you for always providing excellent service!

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Chuck Willey is one of the best plumber. He provided professional advise to help me pick up the best options. I really appreciate his consideration and great service. Mengxia

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Rodenhiser "owns" customer service. All of our appointments/contact with Rodenhiser has been very positive.

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Alex was great, he answered all my questions and did a wonderful job with our heating system. I'm always impressed with how friendly the Rodenheiser employees are and today was no different.

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Efficient and friendly

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Friendlyl, FRIENDLY Friendly, professional, thorough

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On time, professional, and answered all of your questions!

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Great service by tj and patrick!

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My technician Alex was top shelf. Knowledgeable, polite and did a very efficient job. He offered a variety of options for upgrading and servicing our A/C system. A very dependable and professional company!

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very professional and thorough!

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Brian M was quick and competent and more importantly explained the workings of our system when questioned. A pleasant man who we were pleased to have him in our home. Thank you Brian!

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Alex DeMontigny did an awesome service job to our heating and A/C systems and will recommend Rodenhiser to our neighbors and friends. Thank you for excellent service. M/M Francis DelTufo

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very very good and fast getting here. great job and would have them come out again

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Excellent servo hold on to the agents

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excellent service and detail to attention and love the booties. very considerate and polite. repaired our furnace. exceptional services and will highly recommend to others

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very helpful and considerate. love the booties, extremely polite and courteous. love you. good information and assistance.

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WE'RE EXCELLENT hold on to them

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Alex D and Kyle B did an excellent job and they are so good l request than they come back on my next scheduled service Thanks for excellent work. F. DELTUFO

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Outstanding service as always

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Polite and thorough. Definitely transferring all service plans to them.

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Excellent service from a very professional group. All the work was done quickly. They kept me informed along the way. I love everything about this company and their employees. I highly recommend them for all your plumbing needs

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Prompt, professional and courteous. Made me aware of issues that should be addressed. Would definitely recommend. Might be considered pricey, but when you need them, they’re there!

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Great company! Great Job!

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Great as always

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they are the best!!!

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Gary, our technician, was great. Diagnosed our problem quickly and even went out immediately to get the part we needed. Great service!

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MIKE PITNER was amazing throughout the entire process helping us replace our hot water heater. I am by no means an expert in hot water heaters, but byt the end of our session i felt like i learned a ton which was directly attributed to Mike. He was able to break down the options using easy to understand verbiage so my wife and i could make an educated decision. In addition, the installation process was extremely streamlined from the knock on the door to the final testing phase. I would absolutely recommend Mike and the Rodenhiser family and will be using them on several upcoming projects.

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Mark and his assistant were terrific , punctual and efficient!

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Mike Pitney is an exceptional service man. Greatly appreciated his help. Pitney is top notch help!

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Thorough, Friendly, Well Informed. Provided multiple options.

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great team wit good skils and courtesy.5-star star w05

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Mark M repaired our issues and was very professional. Both Mark and Nick were knowledgeable and friendly. Thank you for your help.

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Prompt response and scheduling by office with appointment confirmation Arrival of representative timely and never felt rushed Representative knowledgable in all areas questioned about with ability to explain various recommendations Able to provide references Polite and personable

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A pleasure working with Phil A.

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Had some electrical work done today in our home that was recommended from our Electrical Maintenance review. Phil Arsenault was the electrician who was on site to make the changes that were recommended. He is very professional, and at the same time friendly and easy to talk to and feel comfortable around. His work is impeccable and would recommended his services to others. I thank Phil for his service and look forward to working with him again in the future!

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As usual,the service from RODENHISER was extraordinary! The woman who took our call,after hours got back to us quickly. The two techs that came this morning were quick to recognize they needed to call in an HVAC person. Alex D arrived on time. He was extremely efficient and curious. He resolved the problem in 15 mins and showed us how to do easy trouble shooting! We have recommended your company to family and friends and are so happy with terrific service!

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Gabe, Phil, and Margaret were absolutely wonderful.

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Respectful, professional and clean. By far not the most inexpensive company, but you pay for what you expect. with Rodenheiser.

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Technician was grreat

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Great tech he was awesome to work with very neat and clean

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Thank you so much for coming out for our emergency appointment today to restore our heat. The process went so smoothly from the call with Nicole, who is very kind and polite, to the on-time arrival of Matt M. and Nate F. Matt and Nate quickly diagnosed the problem and explained the repair. They were excellent. I could not be more pleased with the service today. Thank you so much!

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We have had excellent experiences with Rodenhiser! They have installed new AC and maintained our boiler. We plan to use them when we replace our boiler. The technicians are friendly, knowledgeable and patient. They dont sell you what you dont need and explain everything. We have referred our friends to Rodenhiser and will continue to do so. They are a gem!

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Showed up on tme! They were fast and efficient. Overall good service.

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Professional job with friendly customer support. Thanks.

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great ervice; one time and courteous.

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Alex was incredibly professional, polite, and friendly. I appreciate his advice and guidance in selecting the best option for service.

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Great service .!

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Very happy with the whole process.

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From planning to execution Rodenhiser was great. We had an ancient heating and cooling system which needed to be replaced about a decade ago. To add some difficulty, the house was built in c.1824. The install went smoothly, the installers were professional, and they left the basement cleaner then when the arrived. After the install, all the rebates were submitted by Rodenhiser. Just a great experience! Special shout outs to those directly involved: Dan P - HVAC Specialist Rick W - Tech/ Master Plumber Matt K - HVAC Professional Dylan E - HVAC Professional Peter G - HVAC Professional Madelena M - Back Office Candis P - Install Coordinator Manager

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wonderful service polte friendly service people

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guys were very nice and informative

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Alex is very thorough. He consulted prior service records and noted I had issues with mice chewing the outside wires so he placed steel wools around the wires to protect them. He is the only technician I am aware of that has ever done read prior service notes carefully and planned his work accordingly. I really appreciate the thoroughness. it also appears that Rodenhiser may have made some changes such as emailing service reminders that has never been done before. Seems to be all good changes.

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very knowledgable. excellent experience.

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Very hard working, reliable and customer focused. Did a great job.

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Alex did a great job trying to find the issue.

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Fantastic service - could not ask for a better tech - great customer service !!! Thanks for all your help. This is why I have stayed w Rodenhiser!!

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Excellent job. Very friendly and helpful!

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great job. will use rodenheiser again!

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great feedback and explanation of all my options. definately would recommend using this company.

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Phil Arsenault was friendly and efficient for electrical assessment.

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Casey and Pat replaced a sump pump and provided an estimate for a back up sump pump and related repairs. They installed the battery back up sump pump, rerouted and discharge pipe and also replaced a faucet. They did the work expeditiously. Both guys arrived at 7 am, the start of the promised service window. They did a great job.

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We have used this company for our heating system, maintenance on A/C units and Plumbing Services. All technicians are super professional and got the jobs done perfectly. I will definitely recommend this company to everyone!

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We have used this company for our heating system, maintenance on A/C units and Plumbing Services. All technicians are super professional and got the jobs done perfectly. I will definitely recommend this company to everyone!

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The heater stopped working during the night so we needed help getting it diagnosed and repaired. We called Rodenhiser, who we have used during the last 15 years. They responded quickly, identified the problem, (needed a new part which they did not have), gave us a short term fix to provide heat and returned the next day to complete the installation. The entire team was pleasant, professional and efficient.

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Casey was polite, friendly, and knowledgeable. Thank you!

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The Rep. was nice and knowledgeable. gave me all the info I needed there that day.

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Brian, Peter, & Ashton were all really nice guys. I enjoyed having them around for a coupe days. They all seemed to have a great attitude about their work and worked well together. The results looked very professionally done. No lose ends.They were all well orchestrated and knew what they had to do. They took time explain what they were doing as they went along. Learned allot from them. I wish them the best.

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We had Casey come to the house to check over our plumbing and he was very thorough. Jon came out to check over the electric and helped solve a problem we had been having. Rick came out to look at our HVAC system and identified the root of a problem we can now get fixed. I’d definitely recommend having Rodenhiser do a yearly check on your house, it’s helpful to know what we need to think about having done.

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We had Casey come to the house to check over our plumbing and he was very thorough. Jon came out to check over the electric and helped solve a problem we had been having. Rick came out to look at our HVAC system and identified the root of a problem we can now get fixed. I’d definitely recommend having Rodenhiser do a yearly check on your house, it’s helpful to know what we need to think about having done.

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My Spring heating service went great. Alex was on time, and got everything done quickly, and explained everything perfectly

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We had Casey come to the house to check over our plumbing and he was very thorough. Jon came out to check over the electric and helped solve a problem we had been having. Rick came out to look at our HVAC system and identified the root of a problem we can now get fixed. I’d definitely recommend having Rodenhiser do a yearly check on your house, it’s helpful to know what we need to think about having done.

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Only problem was waiting for the part needed for the repair. The blower motor was overnighted on a holiday weekend which took 3 days. I don’t blame anyone for that.

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Very professional and knowledgeable. Nick and his crew worked very efficiently to get the installation complete with minimal disruption to our day to day.

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Very knowledgeable and efficient in regards to repair. Also when offered the room heaters at no charge was a surprise. It told me that TJ cared for his customers. Also the girls that I spoke to were the same. I used to have Victory to my work but the reason I called was my son recommended based on his experience . And he was correct.

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Will R. was very courteous and explained in detail his plan to service the furnace. He was also very helpful in understanding service contract options.

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Once again the team at Rodenhiser have saved the day!.

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Will R. did an excellent job of explaining the furnace check-up and filter replacement. He was also very helpful in explaining the maintenance plans that are available. Great job.

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Alex D. arrived on time and conducted the annual A/C system maintenance in a professional manner. He advised me how long he expected the maintenance process to take, and he updated me of his progress along the way. At the conclusion we reviewed his findings and he asked if I had any questions that he could answer.

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Quicky got my system up and running. Straightforward assement of what was needed and quick installation. Thanks for the nimble and professional response to my service request.

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Great service.

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Tom is da bomb! Nate is grrrr8!

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I have been very happy with Rodenhiser service ever since last year when they put a new heating system in my home in less then 12 hours in the middle of feb. !! Today they did my one year check up for FREE and Ethan Hess was on time and very helpful and polite ! So i signed up for the PM plan for the next year ! Thank You

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excellent service

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Alex was polite, courteous, and knowledgeable.

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Professional, fast and courteous service from Alex who explained everything very clearly to me and fixed my problem very efficiently.

See Latest 1000 Reviews

“What a great group of people to work with. Prompt, courteous, and knowledgeable. It’s always been a positive experience.”
- Mrs L Herman

“Rodenhiser quickly surveyed our needs and gave us a better time line for completion than we could have imagined. They met their commitments completely. And, they did it with respect and sensitivity to the Church and our weekly activities. Rodenhiser professionalism and expertise were complimented by reliable and very courteous installers. We could not have been more pleased, and would heartily recommend the company for others.”
- First Congregational Church of Sharon

For existing customers we are always appreciative to receive your feedback. A customer survey can be completed online here: http://survey.rodenhiser.com (Please enter code 786 on that page to begin).

Trusted For 90 Years

Rodenhiser has been serving Metrowest MA since 1928, with generations of delighted customers. You know when you choose Rodenhiser for your plumbing, heating, cooling and electrical needs you can depend on years of expertise, friendly technicians, and a level of customer care you'll appreciate. "Nice People...Great Service!"®
Call 1-800-462-9710

Need an Emergency Service? Call us at 1-800-462-9710 Call Today

You Can Depend On Rodenhiser

When you are looking for plumbing, electrical, heating or air conditioning in the Route 495 / 128 area, you will be delighted that you called Massachusetts' trusted choice since 1928. With a total dedication to professional workmanship and excellent service, discover why families and businesses continue to trust Rodenhiser after generations of service:

CONVENIENT SERVICE

Convenient 2-hour arrival windows for regular service appointments scheduled Monday through Saturday. 24 hour service is available for night and weekend emergencies.

SATISFACTION GUARANTEED

It's the ultimate service offer - from plumbing repairs to new heating and cooling system installations your satisfaction is guaranteed.

FIRM UP-FRONT PRICING

You will always know the price up-front without having to worry - it's peace of mind that you can make an informed decision in advance without having to worry how long it will take.

CLEAN, TIDY AND RESPECTFUL

You can be sure that your Rodenhiser technician will be polite, clean and tidy. Treating your home and family with respect is of the utmost importance to us.

LATEST TECHNOLOGY

You can be sure of expert repairs and installations from a company at the forefront of the latest technology, training and methods.

24 HOUR AND WEEKEND SERVICE

If you have an emergency, Rodenhiser is available to help you 24 hours a day, 7 days.