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Rodenhiser Testimonials
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Rodenhiser Testimonials

Rodenhiser Testimonials

If you are considering Rodenhiser for your residential plumbing, heating, air conditioning or electrical, hear what our other customers have to say about the standard of service they received:


Overall Rating Rodenhiser

Rodenhiser
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Awesome

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Arrived on time, corrected the problem, cleaned up afterward.

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Moe and Mike are awesome!!! Thought I did notice an air leak in my attic yesterday evening where they installed a new air handler...the tape has come loose.

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Thank you to Kerry, Mike P and Gabe Y {among others on other job} for a job well done. Appreciate the communication and explanations. Will use again.

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Great service and communications!

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Awesome professional! Was able to diagnose and fix the problem with my new boiler.

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Gary was great, he spent the time showing me where the issues were and what he was fixing. His work was through and done much quicker than I thought it would be. I would highly recommend Gary and Rodenhiser for all of your HVAC needs.

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Gary Michaud came to my house, instantly diagnosed the problem with my radiator and fixed it quickly and efficiently. He was friendly and very helpfull.Thank you

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Exceptionally helpful and would definitely schedule with again!

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Our aging central A/C system was in need of replacement and we were also looking to solve for some HVAC issues we had been having. The process with Rodenhiser was excellent. We installed new air handlers and combo heatpump/ac units Communications and timeliness of all interactions was terrific. They are a highly coordinated team that puts the customer at the center of their ecosystem. Everyone contacting me from Rodenhiser knew what was going on. Starting with the Rick Picard in sales. First of all, I could tell he was very experienced in the HVAC industry, and based on his excitement of the different types of technology, I could tell he had a thorough understanding of the task at hand, our asks, and the current technologies available. He made SUPER clear what options we had in a 'good-better-best' format. Furthermore, they take care of all the mfg rebate and MassSave loans and rebates which is a value add in itself. Finally, he was please to answer my many detailed questions. Install Day, Moe H and Micheal C arrive. Very friendly and walked us through what the plan would be for the week. They got to work right away, dismantling was easy, and I could tell by the install they took pride in their work. Wiring, insulation, tubes, pipes, etc. were all very neatly installed and they were more than happy to answer more of my numerous questions. Update at the end of every day of what was accomplished and the plan for the next day. They cleaned up, and didn't leave any marks or dings in our main living areas for the work they had to do there. They were true professionals that understood the homeowners concerns. They were also proud to work for Rodenhiser and spoke highly of their employer, and based on their tenure, could tell they were being honest. This of course speaks to the organization overall. So, no hesitation in recommending Rodenhiser for your HVAC needs. They are clearly well organized and have the technical know how to get the job done.

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Mark M. was fantastic - provided excellent service and explained everything thoroughly, including pricing for the services he was about to conduct.

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Was able to schedule service immediately and technician was on time and did a great job.

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Slava and Casey did a fantastic job cleaning our ducts.

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Our toilet all of the sudden stopped refilling at a fast rate. I tried plunging and snaking it, thinking that a clog was causing the issue. Mark M. arrived within the window that I was told, and was very friendly from the moment I opened the door to let him in. He listened as I explained the issue (while my 55lbs German Shepherd/Cattle Dog mix ran circles around him), and after examining the toilet, Mark explained to me very clearly that the issue were the parts in the toilet. He then let me know roughly how much it would cost to fix, and then fixed the problem in 10 minutes. Rodenhiser's payment system (combination of iPad and iPhone for payment and signatures) is user friendly and my plumbing issue was fixed within 20 minutes, for a reasonable price! Can't thank Mark enough for his outstanding service.

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The technician Gary Michaud was on time. He was very thorough on diagnosing and repairing my oil burner heating system. He a very courteous and explained everything he did and answered all my questions and concerns. Seemed very happy working for this company and gave great praise to the owners and how it was operated. I had a great experience with this service and being this usually can be a pricey repair..it was reasonable. Thanks for your speedy response.

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Nate was incredibly helpful and knowledgable. I would recommend him to anyone! Kim

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Both TJ and Slava were great. They took care to we are r booties to keep my house clean, were polite, and quick in the service. I would request they were my technicians for any service call I have

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Great demeanor from both guys; showed up on time and completed the work, so happy to have our system up and running again! Worked very clean and quiet

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Thorough, on time and concise. Very happy with services recieved.

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Great customer service. Knew right what the problem was and took care of the issue.

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Patrick was very thorough and professional. I would highly recommend him.

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Both the techs were informative, patient and explained what they were doing. They cleaned area they were working on and left it in better condition than before they started:).. they also were very conscientious with ALL my animals.. making sure they didn’t go outside. Highly recommend!!

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great work, very helpful

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Prompt and polite. Casey and Slava were helpful and pleasant.

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Prompt and polite. Casey and Slava were helpful and pleasant.

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Great job. Very professional. Old furnace was removed in 45 minutes. Estimate for completion was 10 hours. Job was completed in 10 hours, 15 minutes. Great teamwork by all involved. Jim

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Greg Powers and Kevin Corbin did a great job , a real professional pear.

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Gary was great! Friendly and quick to find the issue!

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Nate Fontaine has been our Service Professional on two calls to our home. His work on our furnace (1) replacing a controller box and (2) putting in a new length of pipe from the furnace to the chimney required the two visits. He documented all our options, told us what the advantages and disadvantages of each would be, and allowed us to make our own decision. His work was excellent! On the second trip, he found that someone else had mismatched two parts, but he found a way to silicone seal them together. He has made great recommendations in terms of what we should do in both the short and long term to maintain our heating system. Nate was technically intelligent, mechanically skilled, and personally first-rate. I would recommend him most highly to any potential customers.

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Great service! Fast, reliable, and friendly.

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Patrick C-D performed my annual heating maintenance on November 28, 2018. Patrick arrived early which made me very happy. Patrick covered his shoes with booties and took the old filter with him. He did a thorough review of my fifteen year old furnace. He found a potential problem, explained everything clearly, and provided a solution along with the cost. I appreciate Patrick’s conscientiousness and punctuality!

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Thank you Rodenhiser home services, we called for a no heat problem. We were greeted by the customer service representative who was respectful and polite. They schedule a time when someone to look at it. Gary M. and JT were there a couple hours later. There knowledge and experience were evident in the first few minutes. They asked question concerning our issue and went right to work to resolve our problem. They were professional and quick to diagnose and repair our furnace. They had a well supplied truck and had all the parts needed to repair our furnace on hand. Rodenhiser obviously has devoted their time to give professional quality service.

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Absolutely the best contract service that I have ever had at my home. Mo and crew were great!!!!!! Above and beyond expectation.

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Brian corrected a botched installation from a different HVAC contractor. After a frustrating year of trying to get my furnace running properly, I finally called A. Rodenhiser. Brian diagnosed the problem in just a few minutes and corrected it and now my system is working perfectly. I could not be happier.

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After living for 1 year with a malfunctioning new Bryant furnace installed by another contractor, I finally called A. Rodenhiser and explained the problem to them. They sent out Brian Meeks, and he identified the problem immediately - which was a badly botched installation that was preventing airflow from passing through the furnace - and fixed it immediately. I can't remember being this pleased with a service call for a very long time. I'll be using Rodenhiser for all my future HVAC needs.

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Casey and Slava did an excellent job with my duct cleaning as well as my water heater flush. Service techs are always top notch and do a great job!

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Ryan was excellent!

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Ryan was honest, nice and helpful.

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Your whole team deserves a round of applause from the young lady who answered the phone to the estimate to the install great job!

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Nick and his crew where fabulous! Clean curtious and efficient. Explained everything being down when finished Nick went over everything I need to know about the new system they also fixed the water heating vent that wasn’t right. Will use this company for any plumbing or heating needs .

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Mo and his crew were outstanding! Work was above and beyond expectation. Could not be happier with work that they did. Had full install of AC and heat. Happy Happy Happy!!!!!!!! Entire team from sales to installers.

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It has been about 2 months since the installation and so far everything is working wonderfully. Now that we have fully-functioning, high-quality equipment we realize that we have some "pre-existing" conditions that were not noticeable prior to the installation. We have scheduled a follow up for those to be investigated. Peter Goeller and his associates who did the install were amazing. They showed up on time, were friendly, answered questions, finished on time and cleaned up after themselves.

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Great service, very nice guy.

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Casey and Slava were extremely knowledgeable, professional, and thorough. They really took the time to find out our concerns and address them which is so important to a customer. They explained every step while cleaning the ductwork and using Environ spray to finish the job thoroughly. They were extremely polite when we asked questions and respectful of our home by wearing booties and completely cleaning up all areas they worked in, again, earning major points with any customer for this. Then they highly recommended an air scrubber with concern for our sensitivity to allergens. We would highly recommend this duo and would use Rodrnhiser again because of them.

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Casey and Slavs were OUTSTANDING today doing our first annual plumbing inspection. They were personable, professional, extremely informative and especially patient to answer all of our questions. We want them back next year for sure! These two young men clearly understand the value of high-quality customer service.

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Liane-Alyse is so cheerful and helpful! She understand the frustrations of customers and tried her best to help with dispatching technicians quickly to help resolve issues. Many thanks!!!

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TJ did an incredible job in correcting the leaks! He also help the installation of a leak detector. His patience and help is greatly appreciated!

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Alex is so helpful! Fixed the leak quickly and I am all set!

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Dave and Gabe were great ! they thoroughly explained the work to be done and answered my questions completely in a way that I could understand; they took the time to do a high quality job and were very professional as well as friendly; I would highly recommend Rodenhiser based on these two Service professionals !

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Nick, Devin and Steve came to replace our furnace and air conditioning. They were unbelievably professional, neat, and cooperative. Nick answered all our questions and was very patient. The work went beyond our expectations.

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Nick, Devin and Steve came to replace our furnace and air conditioning. They were unbelievably professional, neat, and cooperative. Nick answered all our questions and was very patient. The work went beyond our expectations.

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Rick W. and Billy W. just installed a new Combi Boiler at my house. They're very professional and installed the new system quite nicely. They cleaned up pretty good as well. My family and I will be all set this coming winter season thanks to the entire Rodenhiser team!

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From the quote to the installation we never had any issues and we appreciated the responsiveness and professionalism of the staff.

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I was impressed by the competence and professionalism of everyone I worked with at your company. You made a potentially painful experience of replacing my HVAC as smooth and timely as possible. Thanks.

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Rodenhiser exceeded my expectations. From my early morning call about a non-functioning furnace to the tw-hour later service call to the same day meeting with Rick re replacement options and his expediting an interest-free loan through MassSave and providing space heaters, to an earlier than expected installation date, and duct cleaning, everyone I worked with was personable, knowledgeable, professional and very competent. Mo even shoveled my driveway after an unexpected snowstorm. I highly recommend Rodenhiser.

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Great Service

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Nate is a terrific tech for a terrific company, Rodenhiser. Courteous, helpful and patient. He came at the beginning of a snowstorm and explained to me and my husband what was going on with our boiler that was causing it to shut off intermittently. Anyone who gets Nate as a service person is a lucky client.

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Very courteous and friendly! The job was done quickly. Never any complaints whatsoever with the company and it’s employees!

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Arrived early. Had a leaky faucet. Gave plenty of options to fix (they provide faucet, I provide faucet,..). Fixed faucet fast and also fixed bad shut off valves. Tech Chris H. was very good.

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Nate F. was an extremely polite and helpful technician that came to my home this afternoon. Although the appointment was only scheduled for a filter change, Nate took the extra time to explain to me what other services the company offers. He was very thorough with his explanation and he even helped me set up a combined heating/cooling plan. That way I was able to save money, I have emergency liability protection and even earned a coupon booklet! This was such a great promotion and I am glad I had the opportunity to learn more about my heating system. Once Nate removed my old filter, he realized that 1. I had some potential fire hazards surrounding the heating system and 2. I was LONG overdue for a maintenance cleaning. If it had not been for Nate’s immediate concern, I would have waited to call the office to schedule my appointment. Now the office will be contacting me to set up my maintenance appointment. Thank you again Nate for your exceptional customer service experience.

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Ed and Slava came to repair my furnace. They were very competent, highly efficient and very friendly. They worked well and answered any questions that I had. I would highly recommend them.

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They did a great job. I could breathe better almost immediately after they started cleaning out my ducts. They were extremely helpful and explained each step along the way.

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Alex was great ! Explained thoroughly the work to be done and I am confident of the quality of the work; very professional

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Alex and Slava were great ! I like that they explained what they were about to do, answered my questions without making me feel rushed; I feel confident in the quality of the work, and they were very professional.

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Slava and Alex were excellent- they were thorough and explained about the process which I really appreciate ! They cleaned up any debris after they work; Very professional !

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Gary was prompt and friendly. He quickly identified the problem with my heating system and explained the repair needed. Everything was completed quickly and effectively. Very pleased with the service!

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Nate Fontaine was an excellent technician who gave me some bad news regarding our 10 year old “high-efficiency” boiler(need a new one), but explained options for replacement and why would eventually be happy with our new boiler. I appreciated his straightforward manner, and he got the old boiler working (for now) and is arranging for a temporary hot water heater while we wait for installation. Not a great day, but Nate was a bright spot in it. Five stars.

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Peter and Jack came on time and were very professional and knowledgable on the system they were installing. The install went quicker than we thought and the clean up was fantastic. I would highly recommend this company. Not only were they professional but they made working with them and Mass saves like a breeze. The whole process took less than 3 weeks to get a quote, work w Mass Saves on our behalf, install and we just got notification on them assisting with our rebate and they just left 1 hour ago. The entire team are great to work with. I would highly recommend them.

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Chuck W, Chris H and Casey A provided excellent service! Thank you!

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we had no heat, they were prompt, clean, just good service all around

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A real professional job done 10 points thank you guys

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They came in and gave excellent service

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I gave a score of 10 for question 7 based on my experience with heating system installation only.

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Experience with Rodenhiser was fantastic. Nate arrived and quickly diagnosed problem. Provided three different options for a solution. Nate was prompt, thorough, and professional. Great experience.

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Abner and Patrick made visits yesterday to service our mini-splits and boiler and they were both phenomenal. The explained what they were planning, checked out some issues we reported, and were efficient, yet through. Abner helped to figure out a thermostat issue we were having, and explained what he did so that we new. Love the Rodenhiser team!

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As usual, great service and communication from the Rodenhiser group. Prompt, courteous. Answered all questions.

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Casey and Slava provided excellent service!

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Truly a very rewarding experience from start to finish with the Rodenhiser heating installation team comprising of Ryan, Pat, Tyler, Shawn and Devin. It was great to see the team work and would like to thank them for being so professional, courteous and respectful. The system is a compact engineering design. It has been almost 2 weeks since its installation and so far all seems to be in order.

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Had Gary Michaud come out and do my annual maintenance on my oil burner and tank. He was terrific. Extremely personable and enjoyable to talk to. He did a great job and explained more about my burner than the original company that installed it. I appreciate the time he took with me and showed me something that needs to be fixed in the future. He also explained about burner efficiency and the importance of how and why burners do what they do. I was totally impressed with willingness to take the time to do that. He made sure I was comfortable with his explanations before he left. I do plan on doing the majority of fixes he recommended in the very near future. He did tell me that my burner is extremely efficient and definitely a good machine. I was so pleased with the work Gary did and made me feel good about my burner. I would recommend Rodenhiser and Gary again to anyone who asks.

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Brian M**** was great in helping to repair our furnace. He was courteous and professional and really help us work through the various repair options.

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Slafa Matveychuk and Gary Michaud were here to clean the heating ducts. They did a fabulous job, very courteous and conscientious. Explained the process to me and what to expect. Would highly recommend them.

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Both Brian Heno and Dylan Elman were true professionals and went above and beyond in their service of installing a new heating system.

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I had a great experience with Rodenhiser. From the initial contact on Angies list to the last day. Ryan did the initial assessment and quote and was always available for any question or concern I had. Rodenhiser has really good PR without being pushy. I basically went with them because they treated me with respect and professionalism and I felt they could be trusted. The cost of the project was around the same for the 3 quotes I got. The men who did the work were friendly, professional and very knowlegeable. They wore booties in my house and protected the area they were working in. I would hire them again for other projects.

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I just want to say thanks to Brian Heno and Dylan Elman for installing our new furnace. They were extremely professional and went above and beyond to get the system in properly and on time.

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Nick Pender and Mike Curtis spent the last two days replacing our furnace and installing a central air unit, which we did not have previously. Super nice guys that were professional, courteous and very hard working. I would recommend this team to everyone. They cleaned everything up before they left and went above and beyond in really looking at all of the aspects of our system and making sure we were up to code and everything was working perfectly before they left. They showed us all aspects of the system and explained all of the nuances so we can troubleshoot, if we ever need to. They were not pushy and did not try to sell us anything we didn’t need. They were never in a rush, answered all of our questions and clearly knew this job inside and out. We also had Rodenhiser install our water heater in the last year and we have been nothing but satisfied with this company and the employees. Huge shoutout to Nick and Mike for doing such a thorough job, even when we were getting a downpour today that could not have been fun to work in!

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We loved having Gary as our technician. He is very professional and friendly.

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We had a wonderful experience working with Gary. He was very professional, informed and personable. He went the extra mile to finish the work quickly when I mentioned that I had to get to one of my children's events. We are always impressed with the professionalism of this company.

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very professional, extremely helpful

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They were super courteous and knowledgeable about their work!! Would definitely hire them back! Thank you so much!!

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Mike P was exceptional. Friendly, professional and knowledgeable.

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Gary M did a great job. Very professional and conscientious of his work environment. Once again Rodenhiser did the job the right way.

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Moe and Tyler did a great job installing a new heat-pump system. (In fact the whole team came in, and just got the job done.) They had plenty of information to offer, and were quick to inform us if any of their tasks were liable to disturb what we were doing.

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Casey and Slav are outstanding. Thorough and diligent. They explain what is going on with the work and are extremely considerate to people and pets that need to live through the project.

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Patrick D and Alex D did an amazing job performing a seasonal maintenance on our heating system. Friendly, professional but most of all very knowledgeable about where we are at with our equipment and how they would be able to help improve our services while recommending savings and energy incentives that come with efficient equipment replacement. We didn't feel any sales pressure at all. They did a great job! Would recommend this dynamic duo for your heating and plumbing needs!

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Gary M did a great job. Very professional and conscientious of his work environment. Once again Rodenhiser did the job the right way.

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Gary recently did a thorough maintenance / tune up on our home heating system. He was on time, courteous, professional and took the time needed to get the job done to expectations. Very pleased with the overall visit and technical service.

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Replacement of our furnace and A/C from intro & sales to install and clean up put us in touch with eight Rodenhiser employees. All were professional & knowledgeable. As a mech. engineer I could tell that they really knew the equipment well and pushed to get it installed quickly without skimping on attention to detail. The assist with MassSave paperwork and rebates was appreciated.

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Very thorough, excellent communicator, delivered information in a user-friendly manner. Highly recommend

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Very thorough, excellent communicator, delivered information in a user-friendly manner. Highly recommend

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I can't say enough about Mike P and the rest of the Rodenhiser team. Mike was professional, prompt, friendly and beyond knowledgeable in assessing and fixing multiple plumbing issues I had. Would not hesitate to use them again.

See Latest 1000 Reviews

“What a great group of people to work with. Prompt, courteous, and knowledgeable. It’s always been a positive experience.”
- Mrs L Herman

“Rodenhiser quickly surveyed our needs and gave us a better time line for completion than we could have imagined. They met their commitments completely. And, they did it with respect and sensitivity to the Church and our weekly activities. Rodenhiser professionalism and expertise were complimented by reliable and very courteous installers. We could not have been more pleased, and would heartily recommend the company for others.”
- First Congregational Church of Sharon

For existing customers we are always appreciative to receive your feedback. A customer survey can be completed online here: http://survey.rodenhiser.com (Please enter code 786 on that page to begin).

Trusted For 90 Years

Rodenhiser has been serving Metrowest MA since 1928, with generations of delighted customers. You know when you choose Rodenhiser for your plumbing, heating, cooling and electrical needs you can depend on years of expertise, friendly technicians, and a level of customer care you'll appreciate. "Nice People...Great Service!"®
Call 1-800-462-9710

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Read From Over 4000 Happy Customers

  • Both Alex and Patrick were knowledgeable, courteous, and professional. They made a change that might have solved the recent problem and have structured a more complete solution. We agreed to this...5 Stars rated.

    Mike was thorough, thoughtful and considerate. Covered their shoes before entering, surveyed my issue and provided an explanation of the services and costs. Great Job!5 Stars rated.

  • Alex did a great job providing an explanation of the services provided and went out of his way to offer assistance/advice on other issues outside of our scheduled maintenance visit.5 Stars rated.

    Brian did an excellent job inspecting our 18-year old boiler and replacing some of the accessory hardware that needed it, he also adjusted the outgoing hot water settings for our radiators and...5 Stars rated.

  • Rodenhiser is my one stop shop!!! They take care of my HVAC, electrical, and plumbing issues & are always helpful addressing any questions I may have about the systems in my house! Everyone...5 Stars rated.

    Chris G. and Nick V. showed up bright and early at 8am to fix my water heater issue. They were on time, polite and were able to fix an issue that has been plaguing my house for a good year. They...5 Stars rated.

You Can Depend On Rodenhiser

When you are looking for plumbing, electrical, heating or air conditioning in the Route 495 / 128 area, you will be delighted that you called Massachusetts' trusted choice since 1928. With a total dedication to professional workmanship and excellent service, discover why families and businesses continue to trust Rodenhiser after generations of service:

CONVENIENT SERVICE

Convenient arrival windows for regular service appointments scheduled Monday through Saturday. 24 hour service is available for night and weekend emergencies.

SATISFACTION GUARANTEED

It's the ultimate service offer - from plumbing repairs to new heating and cooling system installations your satisfaction is guaranteed.

FIRM UP-FRONT PRICING

You will always know the price up-front without having to worry - it's peace of mind that you can make an informed decision in advance without having to worry how long it will take.

CLEAN, TIDY AND RESPECTFUL

You can be sure that your Rodenhiser technician will be polite, clean and tidy. Treating your home and family with respect is of the utmost importance to us.

LATEST TECHNOLOGY

You can be sure of expert repairs and installations from a company at the forefront of the latest technology, training and methods.

24 HOUR AND WEEKEND SERVICE

If you have an emergency, Rodenhiser is available to help you 24 hours a day, 7 days.