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Rodenhiser Testimonials

Rodenhiser Testimonials

If you are considering Rodenhiser for your residential plumbing, heating, air conditioning or electrical, hear what our other customers have to say about the standard of service they received:


Overall Rating Rodenhiser

Rodenhiser
5 Star Rating
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Very professional, knowledgeable, clean, and thorough in explaining the work that they performed. All seems to be working now and we are grateful to have our AC back when it is 90 degrees out.

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Chris and Tyler from Rodenhiser did a great job getting our central air system back up and running after it stopped working a week ago. 90+ degree day and they showed up early and did everything in a timely manner as well as explained everything along the way. In addition, they also ensured they checked over entire system, not just the pieces being replaced, to make sure it is working efficiently. They are proactively scheduling another appointment in a few weeks to make sure it is all working perfectly. THANK YOU!!

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Rodenhiser was excellent to work with from start to finish. We had a water heater that we knew was going to go, as it was past it's warranty by a year. Rodenhiser was able to quickly ID the issue with the current water heater, presented me with options of how to repair the water heater, to replace the heater, and the different plans that they had. While they were hear they heard me mention needing to redo some electrical to accommodate the new washer and dryer we had, humidifier, pump, etc. They offered that they provided this service as well, and was quickly able to set me up. I like that Rodenhiser listens, they are respectful, and the are reliable. Everyone is extremely friendly, and I'm glad I have been working with them on these projects.

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He was very thorough and made sure that all of our issues were resolved

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Nate was great. Very efficient and really knew all about my unit. He spent time taking care of us. He is a lovely person and very personable. You should be happy to have such a knowledgeable technican.

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Polite, efficient, friendly, and quick. Hope Nate is our service technician again.

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Amazing service!! Professional and so helpful! From the initial phone call to the end of the service call only took 1-1/2 hours.

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Chris was absolutely fabulous as a service professional. Very thorough and meticulous with his work. He seemed to genuinely care about the quality of the work done and the satisfaction of his customers - not just from the point of view of his own work (which was superb), but overall satisfaction of the work associated with his company. He was always on time, very courteous, professional and knowledgeable. A true asset to his company!

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I have used Rodenhiser for more than 5 years and I have been exceedingly satisfied with their responsiveness, thoroughness and respect for my needs. I have used and will continue to use them for all my plumbing, heating and electrical needs. They are the best!

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Chris - is efficient, helpful and knowledgeable. He communciated clearly about the work he did. He was respectful and clean and I would recommend him highly.

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We had 5 AC units installed last week. The technicians Moe and Mike and the electrician are so good. They not only did excellent job to install the units, but also protect my house, the floor, the outside foundation and the units they put in not to be dusted( we are still in the renovation prowess). They came on time and worked very late, they finished the job on time. I will recommend your company to all my friends.

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I have been using Rodenhiser when ever l have plumbing problem at my house since 2014 and every time l am very satisfied with their work. From big jobs like when we had to change our water heater to small jobs. Rhodnhiser plumbing team is the solution to any plumbing problem at my home. Now l really don't worry when l have plumbing problem at my house because I know that l have rodenhiser. Thanks rodenhiser for your outstanding service you give to your customers

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Mike and Brandon were extremely competent and thorough at their jobs. They were also friendly and were very willing to answer my questions. They did a wonderful job. They also cleaned up after themselves and everything was in order when they left. I was very satisMike and Brandon were extremely competent and thorough at their jobs. They were also friendly and were very willing to answer my questions. They did a wonderful job. They also cleaned up after themselves and everything was in order when they left. I was very satisfied with their work.

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Christopher Heafey is a 5-star worker who delivers top quality service! He came exactly on time to the 7am appointment fixed my sink in less than an hour and made no mess at all! He was very friendly and all informed on the service and educated me on what was going on! Rodenhiser never fails to deliver perfect service! 100% recommend!

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Excellent customer service Very friendly & knowledgeable

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Only gave an 8 out of 10 because I have not had my system Installed yet

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Great service and review by Nathan. Very friendly and informative.

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Rodenhiser provided excellent service. They are knowledgeable and experienced professionals. They did the job correctly and completely. I highly recommend them.

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Will be doing some additional work on AC as recommended when we return from vacation. Thanks for the excellent service.

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Nate was prompt (at seven am), professional, skilled and diligent. He put up with wasps in the outdoor units. He gave us a lot of information about the R22 issue which we were not aware of. We've always been pleased with Rodenhiser people and Nate is no exception.

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Our first experience as Rodenhiser customers was outstanding. Those we met with were very professional. They identified the problems (Nathan Fontaine), presented & explained all options in detail with specific itemized costs (Ryan Books), & completed the installation on time & with obvious skills (Brian Heno, Chris Polny, Jared Fisher). Each was polite, answered questions, & represent Rodenhiser exceptionally well. "Nice people--great service". Gene & Corinne Reppucci Wayland

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Matthew spent the time fully explaining the installation and operation of the ac and heating units. He was very patient when we asked a lot of question. I highly recommend him.

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What a great group of people to work with. I started my process with Dan a salesperson who came to the house and explained the differences between Central AC and the ductless approach given we have forced hot water. I was skeptic of the ductless system until he told me the benefits of both heating and cooling. Plus it was about half the cost. Plus the ductless system they recommend comes in a new designer series which is less intrusive. We decided to proceed. The office contacted us and scheduled the install - on our schedule! The team lead by Richard (along with Jared and William) were outstanding. They worked from 7AM-6PM to get the job done in two days. With every obstacle - they came up with a solution. Very clean work. They respect your home. At the end of the second day Richard gave us a full tutorial and they work great. I would highly recommend them if you are considering any HVAC work.

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Nate came to my house for a leak issue and did a great job. He did a thorough search of our ductwork and found issues we didn’t know we had and was able to fix everything quickly and for a reasonable price. He was very polite and a pleasure to work with. Definitely recommend!

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Nate is extremely knowledgeable and explained exactly what he was testing and made recommendations on how to keep my unit running. He helped me understand all my options, and explained pricing so I knew what to expect.

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Mike and Pat were great! I am very pleased with Rodenhiser.

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Mike and Pat were great! I am very pleased with Rodenhiser.

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Dan was very nice an patient with the many questions myself an my Family had when finding the right home heating an cooling System.Like to add the Service call I had the week befor with Richard he also was very nice

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Mark and Cam replaced the faucet on my kitchen sink. They did a great job. Professional, fast service. Thank You!

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Jon K., the electrician, from Rodenhiser came early after checking with me. He was thorough in checking out our issues but was quick while he was doing it. We appreciated that he brought and wore booties while was in the house walking around doing various things. He showed and explained what was going on and spent time on double-checking his analyses. At the end he also did an effective job of closing the loop with the admin work by calling his office and ensuring the work was setup correctly for us. Overall a very good experience thus far.

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Gary M. inspected our 1 year old Lennox AC system which was emitting a loud whistling sound. He found a few simple things wrong (dirty filter, some debris in the outlet vent, lack of sealing of the unit itself which led to attic air being sucked out rather than house air). He quickly fixed these issues and the system is working perfectly now. The company that put the system in came back 3 times previously and couldn't fix the problem. They did offer a solution for $1400 which we fortunately declined. Rodenhiser has our business for life. Honest, fair and really nice folks to work with. And did I mention they sent Gary over in one day- and could have done it sooner if we wanted? Amazing.

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Keith did an amazing job for us today, reviewing the plumbing throughout our house and making recommendations. He carefully explained the few issues we had, and was able to make some needed repairs in less than an hour. His patience with my questions and friendly demeanor were most welcome. Keith is a great example of why we continue to work with Rodenhiser (6 year customer)!

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Nick was very friendly and professional. We were very happy with the service he and Rodenhiser performed.

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Chris Heavey is the best?He spent the entire day getting my plumbing straightened out. I’ve asked him to move in but he just purchased a condo of his own. He’s my man for any future plumbing

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Friendly, efficient and competent. Welcome anytime. M

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Rodenhiser offers the best service, equipment, and staff of professionals around! I would not use anyone else!

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Great job, thank you.

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Casey A and Slave M were excellent! They explained everything they did and provided photos and videos that showed the need for the work and the process employed to get rid of that disgusting layer of dirt. I highly recommend them. John O

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Alex D was prompt, arrived at assigned time. He was polite, friendly & explained the maintenance that he was going to do. Very pleased with the service.

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super fast response. Nate is awesome! Great personality and very knowledgeable. We will definitely recommend!! Very courteous and professional.

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Keith did an excellent job handling all our sink problems, fast, expert, clean ... also answered our questions and helped us with advice for keeping our appliances in good shape. We would ask for Keith in the future.

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Polite and professional, did good work

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Very informative and patiently explained all options before we could make dicisions. Friendly and professional at the same time.

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Have always had superb service from Rodenhiser. The employers are very friendly and extremely professional...THE BEST!

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The entire project was performed in a timely and professional manner.

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The guys were great...John K as well. Very nice guys....did a fantastic job

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Mark M was very polite, professional and knowledgeable. Upon his arrival he surveyed the plumbing issues I had and gave me a cost estimate. He worked very efficiently and cleaned up after himself. At completion he thoroughly explained and showed me the work he had done. I will highly recommend Rodenhiser to my friends.

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I selected Rodenhiser to install a split-type air-conditioning system in my 2 story house. Ross met with me and explained how the system works and what I needed to meet my expectations. In addition he also explained how the Mass-Save program would help save me some of the cost. After reviewing quotes from 2 other companies I chose Rodenhiser because of the professionalism displayed by Ross. Within a week after signing the contract Greg P, the lead technician, and Tyler R arrived at the scheduled time and date to start the installation. Greg reviewed the job and gave a thorough briefing of what they were going to do. Two other technicians Moe H and Ashton G assisted Greg at times during the 2 1/2 day installation process. All 4 men were very courteous, polite and behaved in a professional manner. My wife and I are very thankful to Greg and Tyler for having the second floor air-conditioning working by the end of the second day. I am very fortunate to have chosen Rodenhiser for this project.

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I am so pleased to provide a GLOWING review of the service provided to us by Nathan Fountaine. Nate serviced our 10 yr old air conditioning system and provided us with clear, extensive and most importantly understandable explanations of the issues with our failing unit. We just moved into our home and the systems in our Massachusettes home are vastly different than in our previous home. Nate left us with a working, efficient unit and confidence that we received high quality, honest service. Additionally, Nate is a delightful person and we will use Rodenhiser exclusively from here on for our HVAC and plumbing needs.

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Keith was an amazing help today. Great service and attitude. And very professional. Made repairs in a timely manner and brought to my attention some issues to watch for in the future. Another great visit from the folks at Rodenhiser.

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Keith was very helpful and knowledgeable, I will have him come back to do more work.

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I already submitted comments. Just in case it needs vfc or er was received, Nate was punctual, friendly, professional, and very knowledgeable.

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Nate was punctual, polite, friendly & very knowledgeable. He analyzed my situation quickly and presented me with my options. Nate was a good communicator and certainly made my first impression of Rodenhiser a very good one!

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Jon did a thorough assessment and explained clearly about the electrical job to be done, made suggestions and answered my questions completely; he communicates well- this was a very positive experience

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Very professional and respected my time and my desired outcome.

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I have been using Rodenhiser for all my heating, plumbing, A/C, and electrical needs for the past few years. This company has the best service I have ever experienced. Their staff of professionals are just that and more! Keith Lambert, one of their many service professionals recently came to repair plumbing in our down stairs bath. True Professional, on time, explained everything that needed repair clearly and very polite gentleman with a comforting personality. The repair was addressed in short order, everything put back in place and cleaned up as if it never happened! Keith went on to review all the plumbing throughout our house, as this was also part of his visit. He pointed out things that may become a concern down the road, gave me some recommendations and offered great cost saving solutions for me to consider moving forward. This all took place prior to my early work schedule which got me back to work without losing any time from my regular schedule. Anyone in need of home services for heating, plumbing, A/C, electrical, carpentry, duct work, this should be your first choice and my strong recommendation for best service your mony can buy! And the people are are nice!

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We have a service contract with Rodenhiser and it has been one of the best decisions we made. Our house is getting older and things happen to the AC and heating unit every once in a while. Rodenhiser comes as quickly as we call. Yesterday Brian M. came for our yearly AC maintenance and he was very professional and pleasant. He took care of a small problem with the AC. These guys go into very hot attics to work and manage to stay pleasant and profesional while doing so. Was very pleased with yesterdays service and Brian in particular.

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I selected Rodenhiser to install a split-type air-conditioning system in my 2 story house. Ross met with me and explained how the system works and what I needed to meet my expectations. In addition he also explained how the Mass-Save program would help save me some of the cost. After reviewing quotes from 2 other companies I chose Rodenhiser because of the professionalism displayed by Ross. Within a week after signing the contract Greg P, the lead technician, and Tyler R arrived at the scheduled time and date to start the installation. Greg reviewed the job and gave a thorough briefing of what they were going to do. Two other technicians Moe H and Ashton G assisted Greg at times during the 2 1/2 day installation process. All 4 men were very courteous, polite and behaved in a professional manner. My wife and I are very thankful to Greg and Tyler for having the second floor air-conditioning working by the end of the second day. I am very fortunate to have chosen Rodenhiser for this project.

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Jon K. (electrician) was great from his 1st visit to his most recent. He is always prompt, knowledgeable and patient with both our questions and ignorance. :-)

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Pat and Cam are courteous, punctual and capable technicians. The job was completed on time and on budget, Rodenhiser project management team (Ross) was in constant contact throughout the project. Happy with the experience.

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Nate was very prompt and fixed our A/C in under a half an hour. He kept us informed of what was happening and we never felt in the dark.

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My only criticism was that the arrival time was scheduled to be between 7-8 AM and when I called at 8:30 AM to find out what was going on I was told that the arrival time was now 10AM-1PM, I should have been called to tell me that the arrival time had been changed. Other than this my service was great (Rick) and I now have excellent air conditioning just in time for the hot season, thanks a lot Rodenhiser!

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Nat was very professional and shared all the options available to us.

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Great job! From Sales with Dan Piscitelli to installation with Greg Powers it was a very positive experience. Very professional and fast!

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Nice job

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Dan was timely, professional, informative, and I had emailed some follow up questions and he responded immediately. Excellent experience.

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Nate came my hose to service on my a.c. he professional courteous he was outstanding explaining my problem your company is lucky to have such an outstanding employee. one of best quality Nate has shown me was honesty about job again cant say enough good things about him

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Excellent service! Came early and gave me a lot of attention to explain the problem.

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Called for no hot water at 7am. Office schedule for between 10 and 1. Nathan here at 10:30ish. Professional and very pleasant. Easy fix and back in service. Talked about other ac unit cleaning and other things needing work. Excellent service.

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Awesome, customer friendly, resolved my problem; super friendly and knowledgeable

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Tim was on time, very helpful, and very polite! He was a hard worker and knew what he was doing. I will definitely be using this company again in the future!

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Great service, polite and thorough.

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I was impressed by the entire process. Sales guy was knowledgeable and very patient. took the time to answer all my questions, came up with a neat solution and communicate the solution to the technicians. when they showed up I almost didn't have to do a thing they knew what they need to do and did it without taking a single break (I offered) they wanted me to have a running system that day and they delivered. the left the work site clean and the way it was.

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We have been using Rodenheising plumbing ever since we moved into our home over 20 years ago. They are always quick to respond and and our latest service call was no exception. Keith L was the tech who came to our home to investigate a leak and inspect the lines. He was able to tell me what was the issue without mansplaining, which was very much appreciated. He quickly and efficiently completed the repair and was on his way to the next call. Keith definitely represents the kind of tech you want to have working for your company - courteous, knowledgeable, friendly and professional. Thank you!

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Gabe did a very fast and competent job changing out our service panel. He was pleasant and cheerful throughout, and even reset our kitchen clocks after the power cut!

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Keith was great. Very knowledgeable and honest

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Knowledgeable and personable technician. Explained what was found and options.

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Incredible service and execution. I am so impressed and would unequivocally reccomed Rodenhiser over all vendors for boiler/water heater replacements.

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From scheduling to completion, it was a pleasant experience. Scheduling was easy and an early appointment was available. Mr Willey was able to arrive earlier than planned which worked for me. He made sure to cover his shoes to protect my floors and rugs. He listened to the issue, wrote up an estimate with several cost outcomes and got to work. He was thorough and got the job done leaving the area of work clean. He assisted to tighten some of the connections under my sink as well. I highly recommend him!

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Called before arrival and showed up on time. Clean and neat work for ac tune up.

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Nathan was extremely knowledgeable in his profession. He took the time to explain what he was going to do and answered any and all questions we had. We were pleased with his performance.

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Chris did a great job and I have outside water again!

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Rodenhiser hs been my go to company for 20 years, and I will continue to turn to them because of the combination of excellent technical service, and courteous knowledgeable service people.

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Great service, wonderful people. They should be everyone’s go to HVAC company.

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Greg and his team were amazing! I my wife and I both work from home and we had 2 split air units put in so I was worried we would have to leave but we didn't. Greg and his team worked around us and was very respectful. The units were placed perfectly and there was no mess to clean up. This was a very expensive job and we were very worried about finding the right company because we wanted to makes sure it was done right. I can safley say we made the right choice. We are completley satisfied!

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Today Brian H., Matt K. and Tyler R. finished installing a new AC system in my home. They could not have been more professional, polite and efficient. They arrived on time both mornings, went right to work and were willing to explain everything to me. The house was left in perfect condition and our new AC system is amazing. This great service began with Nate who diagnosed our problem, continued with Ryan who explained the benefits of the new system with great detail and then ended with the installation team today. Thanks to all of you!

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Fast service and honest. Clean and neat work. Thank you.

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Always geat service. Fast and honest service. AC transformer went bad and they fixed in one day. Thank you!

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Nate was able to come out the same day I called about our hot water heater not working. He presented us a few options on fixing it (fix just the part that broke or replace a few more that are in bad shape) and had the repair done very quickly. He was super friendly and overall I would definitely use Rodenhiser and work with Nate again

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Tim and Jon were AMAZING. They worked to fix a problem we had been frustrated with. We are very grateful.

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Polite, friendly with excellent results, plus, no price surprises.

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Keith the plumber came to my house to check on a leak but he was very knowledgeable. He opened a new world of information for me. He not only fixed my leak but also pumped the water that was collecting in a drum. He is the best and most knowledgeable technician that has ever come to my house.

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Came in installed the new system and left like they were never there. they made sure everything is covered and protected. worked non stop until the system was running. this is dedication.

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Brian Meeks was a complete gentleman and professional. He arrived on time, then outlined the work on my H-VAC system that he was going to do, and then diligently went about his work. Brian had an enormous amount of patience with my endless questions regarding the diagnostic results and potential "fixes" and explained everything to my satisfaction. He was never pushy and simply helped me to make the best choices for my particular situation; I am totally satisfied and look forward to being a long-term Rodenhiser client!

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He was awesome

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Keith L visited today and and he was extremely helpful! He went out of his way to make sure I got what I wanted. I continue to be impressed by Rodenhiser's service.

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Chris, the plumber, and Nick, the apprentice, were a professional team. I live in an old house that developed a mystery leak. On the day of the call they managed to find the source of the leak that was hidden in a distressed ceiling. After a few hours the repairs and plumbing upgrades were made successfully. They explained the issue, proposed a solution and left the house clean when the job was done.

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Casey is fantastic and we highly recommend him! He's done a huge range of projects for us from new toilets & faucets to pinhole leaks in the copper pipes and most recently cleaning out our ductwork. He's always on time, very professional, and always provides great advice to help us make decisions about tackling the problems that come with a 70's house. Thanks so much! Christa & Aaron

See Latest 1000 Reviews

“What a great group of people to work with. Prompt, courteous, and knowledgeable. It’s always been a positive experience.”
- Mrs L Herman

“Rodenhiser quickly surveyed our needs and gave us a better time line for completion than we could have imagined. They met their commitments completely. And, they did it with respect and sensitivity to the Church and our weekly activities. Rodenhiser professionalism and expertise were complimented by reliable and very courteous installers. We could not have been more pleased, and would heartily recommend the company for others.”
- First Congregational Church of Sharon

For existing customers we are always appreciative to receive your feedback. A customer survey can be completed online here: http://survey.rodenhiser.com (Please enter code 786 on that page to begin).

Trusted For 90 Years

Rodenhiser has been serving Metrowest MA since 1928, with generations of delighted customers. You know when you choose Rodenhiser for your plumbing, heating, cooling and electrical needs you can depend on years of expertise, friendly technicians, and a level of customer care you'll appreciate. "Nice People...Great Service!"®
Call 1-800-462-9710

Need an Emergency Service? Call us at 1-800-462-9710 Call Today

You Can Depend On Rodenhiser

When you are looking for plumbing, electrical, heating or air conditioning in the Route 495 / 128 area, you will be delighted that you called Massachusetts' trusted choice since 1928. With a total dedication to professional workmanship and excellent service, discover why families and businesses continue to trust Rodenhiser after generations of service:

CONVENIENT SERVICE

Convenient 2-hour arrival windows for regular service appointments scheduled Monday through Saturday. 24 hour service is available for night and weekend emergencies.

SATISFACTION GUARANTEED

It's the ultimate service offer - from plumbing repairs to new heating and cooling system installations your satisfaction is guaranteed.

FIRM UP-FRONT PRICING

You will always know the price up-front without having to worry - it's peace of mind that you can make an informed decision in advance without having to worry how long it will take.

CLEAN, TIDY AND RESPECTFUL

You can be sure that your Rodenhiser technician will be polite, clean and tidy. Treating your home and family with respect is of the utmost importance to us.

LATEST TECHNOLOGY

You can be sure of expert repairs and installations from a company at the forefront of the latest technology, training and methods.

24 HOUR AND WEEKEND SERVICE

If you have an emergency, Rodenhiser is available to help you 24 hours a day, 7 days.